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COMMENTARY

APPENDIX C—Model Availability-Policy Disclosures, Clauses, and Notices; and Model Substitute-Check-Policy Disclosure and Notices
A. Introduction
1. Appendix C contains model disclosures, clauses, and notices that may be used by banks to meet their disclosure and notice responsibilities under the regulation. Banks using the models (except models C-22 through C-25) properly will be deemed in compliance with the regulation’s disclosure requirements.
2. Information that must be inserted by a bank using the models is (italicized) within parentheses in the text of the models. Optional information is enclosed in brackets.
3. Banks may make certain changes to the format or content of the models, including deleting material that is inapplicable, without losing the EFA Act’s protection from liability for banks that use the forms properly. For example, if a bank does not have a cutoff hour prior to its closing time, or if a bank does not take advantage of the section 229.13 exceptions, it may delete the references to those provisions. Changes to the models may not be so extensive as to affect the substance, clarity, or meaningful sequence of the models. Acceptable changes include, for example—
  • a.
    using “customer” and “bank” instead of pronouns
  • b.
    changing the typeface or size
  • c.
    incorporating certain state-law plain-English requirements
4. Shorter time periods for availability may always be substituted for time periods used in the models.
5. Banks may also add related information. For example, a bank may indicate that although funds have been made available to a customer and the customer has withdrawn them, the customer is still responsible for problems with the deposit, such as checks that were deposited being returned unpaid. Or a bank could include a telephone number to be used if a customer has an inquiry regarding a deposit.
6. Banks are cautioned against using the models without reviewing their own policies and practices, as well as state and federal laws regarding the time periods for availability of specific types of checks. A bank using the models will be in compliance with the EFA Act and the regulation only if the bank’s disclosures correspond to its availability policy.
7. Banks that have used earlier versions of the models (such as those models that gave Social Security benefits and payroll payments as examples of preauthorized credits available the day after deposit, or that did not address the cash-withdrawal limitation) are protected from civil liability under section 229.21(e). Banks are encouraged, however, to use current versions of the models when reordering or reprinting supplies.
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B. Model Availability-Policy and Substitute-Check-Policy Disclosures, Models C-1 through C-5A
1. Models C-1 Through C-5A Generally
a. Models C-1 through C-5A are models for the availability-policy disclosures described in section 229.16 and substitute-check-policy disclosure described in section 229.57. The models accommodate a variety of availability policies, ranging from next-day availability to holds to statutory limits on all deposits. Model C-3 reflects the additional disclosures discussed in section 229.16(b) and (c) for banks that have a policy of extending availability times on a case-by-case basis.
b. As already noted, there are several places in the forms where information must be inserted. This information includes the bank’s cutoff times, limitations relating to next-day availability, and the first four digits of routing numbers for local banks. In disclosing when funds will be available for withdrawal, the bank must insert the ordinal number (such as first, second, etc.) of the business day after deposit that the funds will become available.
c. Models C-1 through C-5A generally do not reflect any optional provisions of the regulation, or those that apply only to certain banks. Instead, disclosures for these provisions are included in models C-6 through C-11A. A bank using one of the model availability-policy disclosures should also consider whether it must incorporate one or more of models C-6 through C-11A.
d. While section 229.10(b) of the regulation requires next-day availability for electronic payments, Treasury regulations (31 CFR 210) and ACH association rules require that preauthorized credits (direct deposits) be made available on the day the bank receives the funds. Models C-1 through C-5 reflect these rules. Wire transfers, however, are not governed by Treasury or ACH rules, but banks generally make funds from wire transfers available on the day received or on the business day following receipt. Banks should ensure that their disclosures reflect the availability given in most cases for wire transfers.
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2. Model C-1, Next-Day Availability
A bank may use this model when its policy is to make funds from all deposits available on the first business day after a deposit is made. This model may also be used by banks that provide immediate availability by substituting the word “immediately” in place of “on the first business day after the day we receive your deposit.”
3. Model C-2, Next-Day Availability and Section 229.13 Exceptions
A bank may use this model when its policy is to make funds from all deposits available to its customers on the first business day after the deposit is made, and to reserve the right to invoke the new-account and other exceptions in section 229.13. In disclosing that a longer delay may apply, a bank may disclose when funds will generally be available based on when the funds would be available if the deposit were of a nonlocal check.
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4. Model C-3, Next-Day Availability, Case-by-Case Holds to Statutory Limits, and Section 229.13 Exceptions
A bank may use this model when its policy, in most cases, is to make funds from all types of deposits available the day after the deposit is made, but to delay availability on some deposits on a case-by-case basis up to the maximum time periods allowed under the regulation. A bank using this model also reserves the right to invoke the exceptions listed in section 229.13. A bank using this model also reserves the right to invoke the exceptions listed in section 229.13. In disclosing that a longer delay may apply, a bank may disclose when funds will generally be available based on when the funds would be available if the deposit were of a nonlocal check.
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5. Model C-4, Holds to Statutory Limits on All Deposits
A bank may use this model when its policy is to impose delays to the full extent allowed under section 229.12 and to reserve the right to invoke the section 229.13 exceptions. In disclosing that a longer delay may apply, a bank may disclose when funds will generally be available based on when the funds would be available if the deposit were of a nonlocal check. Model C-4 uses a chart to show the bank’s availability policy for local and nonlocal checks, and model C-5 uses a narrative description.
6. Model C-5
A bank may use this form when its policy is to impose delays to the full extent allowed by section 229.12 and to reserve the right to invoke the section 229.13 exceptions. In disclosing that a longer delay may apply, a bank may disclose when funds will generally be available based on when the funds would be available if the deposit were of a nonlocal check.
7. Model C-5A
A bank may use this form when it is providing the disclosure to its consumers required by section 229.57 explaining that a substitute check is the legal equivalent of an original check and the circumstances under which the consumer may make a claim for expedited recredit.
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C. Model Clauses, Models C-6 through C-11A
1. Models C-6 through C-11A Generally
Certain clauses like those in the models must be incorporated into a bank’s availability-policy disclosure under certain circumstances. The commentary to each clause indicates when a clause similar to the model clause is required.
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2. Model C-6, Holds on Other Funds (Check Cashing)
A bank that reserves the right to place a hold on funds already on deposit when it cashes a check for a customer, as addressed in section 229.19(e), must incorporate this type of clause in its availability-policy disclosure.
3. Model C-7, Holds on Other Funds (Other Account)
A bank that reserves the right to place a hold on funds in an account of the customer other than the account into which the deposit is made, as addressed in section 229.19(e), must incorporate this type of clause in its availability-policy disclosure.
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4. Model C-8, Appendix B Availability (Nonlocal Checks)
A bank in a check-processing region where the availability schedules for certain nonlocal checks have been reduced, as described in appendix B of Regulation CC, must incorporate this type of clause in its availability-policy disclosure. Banks using model C-5 may insert this clause at the conclusion of the discussion titled “Nonlocal Checks.”
5. Model C-9, Automated Teller Machine Deposits (Extended Holds)
A bank that reserves the right to delay availability of deposits at nonproprietary ATMs until the fifth business day following the date of deposit, as permitted by section 229.12(f), must incorporate this type of clause in its availability-policy disclosure. A bank must choose among the alternative language based on how it chooses to differentiate between proprietary and nonproprietary ATMs, as required under section 229.16(b)(5).
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6. Model C-10, Cash-Withdrawal Limitation
A bank that imposes cash-withdrawal limitations under section 229.12 must incorporate this type of clause in its availability-policy disclosure. Banks reserving the right to impose the cash-withdrawal limitation and using model C-3 should disclose that funds may not be available until the sixth (rather than fifth) business day in the first paragraph under the heading “Longer Delays May Apply.”
7. Model C-11, Credit Union Interest-Payment Policy
A credit union subject to the notice requirement of section 229.14(b)(2) must incorporate this type of clause in its availability-policy disclosure. This model clause is only an example of a hypothetical policy. Credit unions may follow any policy for accrual provided the method of accruing interest is the same for cash and check deposits.
8. Model C-11A, Availability of Funds Deposited at Other Locations
A clause similar to model C-11A should be used if a bank bases the availability of funds on the location where the funds are deposited (for example, at a contractual or other branch located in a different check-processing region). Similarly, a clause similar to model C-11A should be used if a bank distinguishes between local and nonlocal checks (for example, a bank using model availability-policy disclosure C-4 and C-5), and accepts deposits in more than one check-processing region.
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D. Model Notices, Models C-12 through C-25
1. Model Notices C-12 through C-25 Generally
Models C-12 through C-25 provide models for the various notices required by the regulation. A bank that cashes a check and places a hold on funds in an account of the customer (see section 229.19(e)) should modify the model hold notice accordingly. For example, the bank could replace the word “deposit” with the word “transaction” and could add the phrase “or cashed” after the word “deposited.”
2. Model C-12, Exception-Hold Notice
This model satisfies the written notice required under section 229.13(g) when a bank places a hold based on a section 229.13 exception. If a hold is being placed on more than one check in a deposit, each check need not be described, but if different reasons apply, each reason must be indicated. A bank may use the actual date when funds will be available for withdrawal rather than the number of the business day following the day of deposit. A bank must incorporate in the notice the material set out in brackets if it imposes overdraft or returned-check fees after invoking the reasonable-cause exception under section 229.13(e).
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3. Model C-13, Reasonable-Cause Hold Notice
This notice satisfies the written notice required under section 229.13(g) when a bank invokes the reasonable-cause exception under section 229.13(e). The notice provides the bank with a list of specific reasons that may be given for invoking the exception. If a hold is being placed on more than one check in a deposit, each check must be described separately, and if different reasons apply, each reason must be indicated. A bank may disclose its reason for doubting collectibility by checking the appropriate reason on the model. If the “Other” category is checked, the reason must be given. A bank may use the actual date when funds will be available for withdrawal rather than the number of the business day following the day of deposit. A bank must incorporate in the notice the material set out in brackets if it imposes overdraft or returned-check fees after invoking the reasonable-cause exception under section 229.13(e).
4. Model C-14, One-Time Notice for Large-Deposit and Redeposited-Check Exception Holds
This model satisfies the notice requirements of section 229.13(g)(2) concerning nonconsumer accounts.
5. Model C-15, One-Time Notice for Repeated-Overdraft Exception Hold
This model satisfies the notice requirements of section 229.13(g)(3).
6. Model C-16, Case-by-Case Hold Notice
This model satisfies the notice required under section 229.16(c)(2) when a bank with a case-by-case hold policy imposes a hold on a deposit. This notice does not require a statement of the specific reason for the hold, as is the case when a section 229.13 exception hold is placed. A bank may specify the actual date when funds will be available for withdrawal rather than the number of the business day following the day of deposit when funds will be available. A bank must incorporate in the notice the material set out in brackets if it imposes overdraft fees after invoking a case-by-case hold.
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7. Model C-17, Notice at Locations Where Employees Accept Consumer Deposits, and Model C-18, Notice at Locations Where Employees Accept Consumer Deposits (Case-by-Case Holds)
These models satisfy the notice requirement of section 229.18(b). Model C-17 reflects an availability policy of holds to statutory limits on all deposits, and model C-18 reflects a case-by-case availability policy.
8. Model C-19, Notice at Automated Teller Machines
This model satisfies the ATM notice requirement of section 229.18(c)(1).
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9. Model C-20, Notice at Automated Teller Machines (Delayed Receipt)
This model satisfies the ATM notice requirement of section 229.18(c)(2) when receipt of deposits at off-premises ATMs is delayed under section 229.19(a)(4). It is based on collection of deposits once a week. If collections occur more or less frequently, the description of when deposits are received must be adjusted accordingly.
10. Model C-21, Deposit-Slip Notice
This model satisfies the notice requirements of section 229.18(a) for deposit slips.
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11. Models C-22 Through C-25 Generally
Models C-22 through C-25 provide models for the various notices required when a consumer who receives substitute checks makes an expedited recredit claim under section 229.54 for a loss related to a substitute check. The Check 21 Act does not provide banks that use these models with a safe harbor. However, the Board has published these models to aid banks’ efforts to comply with section 229.54(e).
12. Model C-22, Valid-Claim Refund Notice
A bank may use this model when crediting the entire amount or the remaining amount of a consumer’s expedited-recredit claim after determining that the consumer’s claim is valid. This notice could be used when the bank provides the consumer a full recredit based on a valid-claim determination within ten days of the receipt of the consumer’s claim or when the bank recredits the remaining amount of a consumer’s expedited-recredit claim by the 45th calendar day after receiving the consumer’s claim, as required under section 229.54(e)(1).
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13. Model C-23, Provisional-Refund Notice
A bank may use this model when providing a full or partial expedited recredit to a consumer pending further investigation of the consumer’s claim, as required under section 229.54(e)(1).
14. Model C-24, Denial Notice
A bank may use this model when denying a claim for an expedited recredit under section 229.54(e)(2).
15. Model C-25, Reversal Notice
A bank may use this model when reversing an expedited recredit that was credited to a consumer’s account under section 229.54(e)(3).

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