The prescribed form for this
summary is a disclosure that is substantially similar to the Bureau’s
model summary with all information clearly and prominently displayed.
The list of federal regulators that is included in the Bureau’s
prescribed summary may be provided separately so long as this is done
in a clear and conspicuous way. A summary should accurately reflect
changes to those items that may change over time (e.g., dollar amounts,
or telephone numbers and addresses of federal agencies) to remain
in compliance. Translations of this summary will be in compliance
with the Bureau’s prescribed model, provided that the translation
is accurate and that it is provided in a language used by the recipient
consumer.
Para información en español, visite
www.consumerfinance.gov/learnmore o escribe a la Consumer Financial
Protection Bureau, 1700 G Street NW, Washington, DC 20552.
A Summary of Your Rights under the Fair Credit
Reporting Act
The federal Fair Credit Reporting
Act (FCRA) promotes the accuracy, fairness, and privacy of information
in the files of consumer reporting agencies. There are many types
of consumer reporting agencies, including credit bureaus and specialty
agencies (such as agencies that sell information about check writing
histories, medical records, and rental history records). Here is a
summary of your major rights under the FCRA. For more information,
including information about additional rights, go to www.consumerfinance.gov/learnmore
or write to: Consumer Financial Protection Bureau, 1700 G Street NW,
Washington, DC 20552.
- You must be told if information in your file has
been used against you. Anyone who uses a credit report or another
type of consumer report to deny your application for credit, insurance,
or employment—or to take another adverse action against you—must
tell you, and must give you the name, address, and phone number of
the agency that provided the information.
- You have the right to know what is in your file. You may request and obtain all the information about you in the
files of a consumer reporting agency (your “file disclosure”).
You will be required to provide proper identification, which may include
your Social Security number. In many cases, the disclosure will be
free. You are entitled to a free file disclosure if:
- a person has taken adverse action against you because
of information in your credit report;
- you are the victim of identity theft and place a fraud
alert in your file;
- your file contains inaccurate information as a result
of fraud;
- you are on public assistance;
- you are unemployed but expect to apply for employment
within 60 days.
In addition, all consumers are entitled to one
free disclosure every 12 months upon request from each nationwide
credit bureau and from nationwide specialty consumer reporting agencies. See www.consumerfinance/learnmore for additional information.
- You have the right to ask for a credit score. Credit scores are numerical summaries of your credit-worthiness
based on information from credit bureaus. You may request a credit
score from consumer reporting agencies that create scores or distribute
scores used in residential real property loans, but you will have
to pay for it. In some mortgage transactions, you will receive credit score
information for free from the mortgage lender.
- You have the right to dispute incomplete or inaccurate
information. If you identify information in your file that is
incomplete or inaccurate, and report it to the consumer reporting
agency, the agency must investigate unless your dispute is frivolous. See www.consumerfinance.gov/learnmore for an explanation of dispute
procedures.
- Consumer reporting agencies must correct or delete
inaccurate, incomplete, or unverifiable information. Inaccurate,
incomplete, or unverifiable information must be removed or corrected,
usually within 30 days. However, a consumer reporting agency may continue
to report information it has verified as accurate.
- Consumer reporting agencies may not report outdated
negative information. In most cases, a consumer reporting agency
may not report negative information that is more than seven years
old, or bankruptcies that are more than 10 years old.
- Access to your file is limited. A consumer
reporting agency may provide information about you only to people
with a valid need—usually to consider an application with a
creditor, insurer, employer, landlord, or other business. The FCRA
specifies those with a valid need for access.
- You must give your consent for reports to be provided
to employers. A consumer reporting agency may not give out information
about you to your employer, or a potential employer, without your
written consent given to the employer. Written consent generally is
not required in the trucking industry. For more information, go to
www.consumerfinance.gov/learnmore.
- You may limit “prescreened” offers
of credit and insurance you get based on information in your credit
report. Unsolicited “prescreened” offers for credit
and insurance must include a toll-free phone number you can call if
you choose to remove your name and address from the lists these offers
are based on. You may opt out with the nationwide credit bureaus at 1-888-567-8688.
- The following FCRA right applies with respect to
nationwide consumer reporting agencies:
CONSUMERS HAVE THE RIGHT TO OBTAIN A SECURITY
FREEZE
You have a right to place a “security
freeze” on your credit report, which will prohibit a consumer
reporting agency from releasing information in your credit report
without your express authorization. The security freeze is designed
to prevent credit, loans, and services from being approved in your
name without your consent. However, you should be aware that using
a security freeze to take control over who gets access to the personal
and financial information in your credit report may delay, interfere
with, or prohibit the timely approval of any subsequent request or
application you make regarding a new loan, credit, mortgage, or any
other account involving the extension of credit.
As an alternative to a security freeze,
you have the right to place an initial or extended fraud alert on
your credit file at no cost. An initial fraud alert is a l-year alert
that is placed on a consumer’s credit file. Upon seeing a fraud
alert display on a consumer’s credit file, a business is required
to take steps to verify the consumer’s identity before extending
new credit. If you are a victim of identity theft, you are entitled
to an extended fraud alert, which is a fraud alert lasting 7 years.
A security freeze does
not apply to a person or entity, or its affiliates, or collection
agencies acting on behalf of the person or entity, with which you
have an existing account that requests information in your credit
report for the purposes of reviewing or collecting the account. Reviewing
the account includes activities related to account maintenance, monitoring,
credit line increases, and account upgrades and enhancements.
- You may seek damages from violators. If a consumer
reporting agency or, in some cases, a user of consumer reports or
a furnisher of information to a consumer reporting agency
violates the FCRA, you may be able to sue in state or federal court.
- Identity theft victims and active duty military
personnel have additional rights. For more information, visit
www.consumerfinance.gov/learnmore.
States may enforce the FCRA, and many states have their
own consumer reporting laws. In some cases, you may have more rights
under state law. For more information, contact your state or local
consumer protection agency or your state Attorney General. For more
information about your federal rights, contact:
information
about your federal rights, contact
TYPE OF BUSINESS: |
CONTACT: |
1.a. Banks, savings associations, and credit
unions with total assets of over $10 billion and their affiliates |
a. Consumer
Financial Protection Bureau 1700 G Street NW Washington,
DC 20552 |
b. Such affiliates that are not banks, savings
associations, or credit unions also should list, in addition to the
CFPB: |
b. Federal
Trade Commission Consumer Response Center 600
Pennsylvania Avenue NW Washington, DC 20580 (877)
382-4357 |
2. To the extent not included in item 1 above: |
|
a. National banks, federal savings associations,
and federal branches and federal agencies of foreign banks |
a. Office
of the Comptroller of the Currency Customer Assistance
Group P.O. Box 53570 Houston, TX 77052 |
b. State member banks, branches and agencies
of foreign banks (other than federal branches, federal agencies, and
insured state branches of foreign banks), commercial lending companies
owned or controlled by foreign banks, and organizations operating
under section 25 or 25A of the Federal Reserve Act |
b. Federal
Reserve Consumer Help Center P.O. Box 1200 Minneapolis,
MN 55480 |
c. Nonmember insured banks, insured state
branches of foreign banks, and insured state savings associations |
c. Division
of Depositor and Consumer Protection National Center
for Consumer and Depositor Assistance Federal Deposit
Insurance Corporation 1100 Walnut Street, Box #11 Kansas
City, MO 64106 |
d. Federal credit unions |
d. National
Credit Union Administration Office of Consumer Financial
Protection 1775 Duke Street Alexandria, VA
22314 |
3. Air carriers |
Assistant
General Counsel for Office of Aviation Consumer Protection Department
of Transportation 1200 New Jersey Avenue SE Washington,
DC 20590 |
4. Creditors subject to the Surface Transportation
Board |
Office
of Public Assistance, Governmental Affairs, and Compliance Surface
Transportation Board 395 E Street SW Washington,
DC 20423 |
5. Creditors subject to the Packers and Stockyards
Act of 1921 |
Nearest
Packers and Stockyards Division Regional Office |
6. Small business investment companies |
Associate
Administrator, Office of Capital Access United States
Small Business Administration 409 Third Street SW, Suite
8200 Washington, DC 20416 |
7. Brokers and dealers |
Securities
and Exchange Commission 100 F Street NE Washington,
DC 20549 |
8. Institutions that are members of the Farm
Credit System |
Farm Credit
Administration 1501 Farm Credit Drive McLean,
VA 22102-5090 |
9. Retailers, finance companies,
and all other creditors not listed above |
Federal Trade Commission Consumer Response Center 600
Pennsylvania Avenue NW Washington, DC 20580 (877)
382-4357 |