107(a) Data Format
and Itemization1. General. Section 1002.107(a) describes a covered financial institution’s
obligation to compile and maintain data regarding the covered applications
it receives from small businesses.
i. A covered financial institution reports
these data even if the credit originated pursuant to the reported
application was subsequently sold by the institution.
ii. A covered financial institution annually
reports data for covered applications for which final action was taken
in the previous calendar year.
iii. A covered financial institution reports
data for a covered application on its small business lending application
register for the calendar year during which final action was taken
on the application, even if the institution received the application
in a previous calendar year.
2. Free-form text fields. A covered financial
institution may use technology such as autocorrect and predictive
text when requesting applicant-provided data under subpart B of this
part that the financial institution reports via free-form text fields,
provided that such technology does not restrict the applicant’s
ability to write in its own response instead of using text suggested
by the technology.
3.
Filing instructions guide. Additional details and procedures
for compiling data pursuant to section 1002.107 are included in the
filing instructions guide, which is available at
https://www.consumerfinance.gov/data-research/small-business-lending/filing-instructions-guide/.
4. Additional data
point response options. The Bureau may add additional response
options to the lists of responses contained in the commentary that
follows for certain of the data points set forth in section 1002.107(a),
via the filing instructions guide. Refer to the filing instructions
guide for any updates for each reporting year.
107(a)(1) Unique Identifier1. Unique within the financial
institution. A financial institution complies with section 1002.107(a)(1)
by compiling and reporting an alphanumeric application or loan identifier
unique within the financial institution to the specific application.
The identifier must not exceed 45 characters, and must begin with
the financial institution’s Legal Entity Identifier (LEI), as
defined in comment 109(b)(6)–1. Separate applications for the
same applicant must have separate identifiers. The identifier may
only include standard numerical and/or upper-case alphabetical characters
and cannot include dashes, other special characters, or characters
with diacritics. The financial institution may assign the unique identifier
at any time prior to reporting the application. Refinancings or applications
for refinancing must be assigned a different identifier than the transaction
that is being refinanced. A financial institution with multiple branches
must ensure that its branches do not use the same identifiers to refer
to multiple applications.
2. Does not include directly identifying information. The unique identifier must not include any directly identifying
information, such as a whole or partial Social Security number or
employer identification number, about the applicant or persons (natural
or legal) associated with the applicant. See also section 1002.111(c)
and related commentary.
107(a)(2)
Application Date1. Consistency. Section 1002.107(a)(2) requires
that, in reporting the date of covered application, a financial institution
shall report the date the covered application was received or the
date shown on a paper or electronic application form. Although a financial
institution need not choose the same approach for its entire small
business lending application register, it should generally be consistent
in its approach by, for example, establishing procedures for how to
report this date within particular scenarios, products, or divisions.
If the financial institution chooses to report the date shown on an
application form and the institution retains multiple versions of
the application form, the institution reports the date shown on the
first application form satisfying the definition of covered application
pursuant to section 1002.103.
2. Application received. For an application
submitted directly to the financial institution or its affiliate (as
described in section 1002.107(a)(4)), the financial institution shall
report the date it received the covered application, as defined under
section 1002.103, or the date shown on a paper or electronic application
form. For an application initially submitted to a third party, see comment 107(a)(2)–3.
3. Indirect applications. For an application
that was not submitted directly to the financial institution or its
affiliate (as described in section 1002.107(a)(4)), the financial
institution shall report the date the application was received by
the party that initially received the application, the date the application
was received by the financial institution, or the date shown on the
application form. Although a financial institution need not choose
the same approach for its entire small business lending application
register, it should generally be consistent in its approach by, for
example, establishing procedures for how to report this date within
particular scenarios, products, or divisions.
4. Safe harbor. Pursuant to section 1002.112(c)(1),
a financial institution that reports on its small business lending
application register an application date that is within three business
days of the actual application date pursuant to section 1002.107(a)(2)
does not violate the Act or subpart B of this part. For purposes of
this paragraph, a business day means any day the financial institution
is open for business.
107(a)(3)
Application Method1. General. A financial institution complies
with section 1002.107(a)(3) by reporting the means by which the applicant
submitted the application from one of the following options: in-person,
telephone, online, or mail. If the financial institution retains multiple
versions of the application form, the institution reports the means
by which the first application form satisfying the definition of covered
application pursuant to section 1002.103 was submitted.
i. In-person. A financial institution reports the application method as “in-person”
if the applicant submitted the application to the financial institution,
or to another party acting on the financial institution’s behalf,
in person. The in-person application method applies, for example,
to applications submitted at a branch office (including applications
hand delivered by the applicant), at the applicant’s place of
business, or via electronic media with a video component).
ii. Telephone. A financial institution reports the application method
as “telephone” if the applicant submitted the application
to the financial institution, or another party acting on the financial
institution’s behalf, by telephone call or via audio-based electronic
media without a video component.
iii. Online. A financial institution reports the application method as “online”
if the applicant submitted the application to the financial institution,
or another party acting on the financial institution’s behalf,
through a website, mobile application (app), fax transmission, electronic
mail, text message, or some other form of text-based electronic communication.
iv. Mail. A financial institution reports the application method
as “mail” if the applicant submitted the application to
the financial institution, or another party acting on the financial
institution’s behalf, via United States mail, courier or overnight
service, or an overnight drop box.
107(a)(4) Application Recipient1. Agents. When a
financial institution is reporting actions taken by its agent consistent
with comment 109(a)(3)–3, the agent is considered the financial
institution for the purposes of section 1002.107(a)(4). For example,
assume that an applicant submitted an application to Financial Institution
B, and Financial Institution B made the credit decision acting as
Financial Institution A’s agent under state law. Financial Institution
A reports the application and indicates that the application was submitted
directly to Financial Institution A.
107(a)(5) Credit Type1. Reporting credit product—in general. A financial institution complies with section 1002.107(a)(5)(i)
by selecting the credit product applied for or originated, from the
list below. If the credit product applied for or originated is not
included on this list, the financial institution selects “other,”
and reports the credit product via free-form text field. If an applicant
requested more than one credit product at the same time, the financial
institution reports each credit product requested as a separate application.
However, if the applicant only requested a single covered credit transaction,
but had not decided on which particular product, the financial institution
complies with section 1002.107(a)(5)(i) by reporting the credit product
originated (if originated), or the credit product denied (if denied),
or the credit product of greater interest to the applicant, if readily
determinable. If the credit product of greater interest to the applicant
is not readily determinable, the financial institution complies with
section 1002.107(a)(5)(i) by reporting one of the credit products
requested as part of the request for a single covered credit transaction,
in its discretion. See comment 103(a)–5 for instructions
on reporting requests for multiple covered credit transactions at
one time.
i. Term loan—unsecured.
ii. Term loan—secured.
iii. Line of credit—unsecured.
iv. Line of credit—secured.
v. Credit card account,
not private-label.
vi.
Private-label credit card account.
vii. Merchant cash advance.
viii. Other sales-based financing transaction.
ix. Other.
x. Not provided by applicant and otherwise
undetermined.
2. Credit card account, not private-label. A financial institution
complies with section 1002.107(a)(5)(i) by reporting the credit product
as a “credit card account, not private-label” when the
product is a business-purpose open-end credit account that is not
private label and that may be accessed from time to time by a card,
plate, or other single credit device to obtain credit, except that
accounts or lines of credit secured by real property and overdraft
lines of credit accessed by debit cards are not credit card accounts.
The term credit card account does not include debit card accounts
or closed-end credit that may be accessed by a card, plate, or single
credit device. The term credit card account does include charge card
accounts that are generally paid in full each billing period, as well
as hybrid prepaid-credit cards. A financial institution reports multiple
credit card account, not private-label applications requested at one
time using the guidance in comment 103(a)–7.
3. Private-label credit card account. A financial institution complies with section 1002.107(a)(5)(i)
by reporting the credit product as a “private-label credit card
account” when the product is a business-purpose open-end private-label
credit account that otherwise meets the description of a credit card
account in comment 107(a)(5)–2. A private-label credit card
account is a credit card account that can only be used to acquire
goods or services provided by one business (for example, a specific
merchant, retailer, independent dealer, or manufacturer) or a small
group of related businesses. A co-branded or other card that can also
be used for purchases at unrelated businesses is not a private-label
credit card. A financial institution reports multiple private-label
credit card account applications requested at one time in the same
manner as credit card account, not private-label applications, using
the guidance in comment 103(a)–7.
4. Credit product not provided by the applicant
and otherwise undetermined. Pursuant to section 1002.107(c),
a financial institution is required to maintain procedures reasonably
designed to collect applicant-provided data, which includes credit
product. However, if a financial institution is nonetheless unable
to collect or otherwise determine credit product information because
the applicant does not indicate what credit product it seeks and the
application is denied, withdrawn, or closed for incompleteness before
a credit product is identified, the financial institution reports
that the credit product is “not provided by applicant and otherwise
undetermined.”
5. Reporting credit product involving counteroffers. If a financial
institution presents a counteroffer for a different credit product
than the product the applicant had initially requested, and the applicant
does not agree to proceed with the counteroffer, the financial institution
reports the application for the original credit product as denied
pursuant to section 1002.107(a)(9). If the applicant agrees to proceed
with consideration of the financial institution’s counteroffer,
the financial institution reports the disposition of the application
based on the credit product that was offered and does not report the
original credit product applied for. See comment 107(a)(9)–2.
6. Other sales-based financing
transaction. For an extension of business credit incident to
a factoring arrangement that is otherwise a covered credit transaction,
a financial institution selects “other sales-based financing
transaction” as the credit product. See comment 104(b)–1.
7. Guarantees. A financial
institution complies with section 1002.107(a)(5)(ii) by selecting
the type or types of guarantees that were obtained for an originated
covered credit transaction, or that would have been obtained if the
covered credit transaction was originated, from the list below. The
financial institution selects, if applicable, up to a maximum of five
guarantees for a single application. If the type of guarantee does
not appear on the list, the financial institution selects “other”
and reports the type of guarantee via free-form text field. If no
guarantee is obtained or would have been obtained if the covered credit
transaction was originated, the financial institution selects “no
guarantee.” If an application is denied, withdrawn, or closed
for incompleteness before any guarantee has been identified, the financial
institution selects “no guarantee.” The financial institution
chooses state government guarantee or local government guarantee,
as applicable, based on the entity directly administering the program,
not the source of funding.
i. Personal guarantee—owner(s).
ii. Personal guarantee—non-owner(s).
iii. SBA guarantee—7(a)
program.
iv. SBA guarantee—504
program.
v. SBA guarantee—other.
vi. USDA guarantee.
vii. FHA insurance.
viii. Bureau of Indian
Affairs guarantee.
ix.
Other federal guarantee.
x. State government guarantee.
xi. Local government guarantee.
xii. Other.
xiii. No guarantee.
8. Loan term. A financial
institution complies with section 1002.107(a)(5)(iii) by reporting
the number of months in the loan term for the covered credit transaction.
The loan term is the number of months after which the legal obligation
will mature or terminate, measured from the date of origination. For
transactions involving real property, the financial institution may
instead measure the loan term from the date of the first payment period
and disregard the time that elapses, if any, between the settlement
of the transaction and the first payment period. For example, if a
loan closes on April 12, but the first payment is not due until June
1 and includes the interest accrued in May (but not April), the financial
institution may choose not to include the month of April in the loan
term. In addition, the financial institution may round the loan term
to the nearest full month or may count only full months and ignore
partial months, as it so chooses. If a credit product, such as a credit
card, does not have a loan term, the financial institution reports
that the loan term is “not applicable.” The financial
institution also reports that the loan term is “not applicable”
if the credit product is reported as “not provided by applicant
and otherwise undetermined.” For a credit product that generally
has a loan term, the financial institution reports “not provided
by applicant and otherwise undetermined” if the application
is denied, withdrawn, or determined to be incomplete before a loan
term has been identified. For merchant cash advances and other sales-based
financing transactions, the financial institution complies with section
1002.107(a)(5)(iii) by reporting the loan term, if any, that the financial
institution estimated or specified in processing, underwriting or
providing disclosures for the application or transaction. If more
than one such loan term is estimated or specified, the financial institution
reports the one it considers to be most accurate, in its discretion.
For merchant cash advances and other sales-based financing transactions
that do not have a loan term, the financial institution reports “not
provided by applicant and otherwise undetermined.”
107(a)(6) Credit Purpose1. General. A financial
institution complies with section 1002.107(a)(6) by selecting the
purpose or purposes of the covered credit transaction applied for
or originated from the list below.
i. Purchase, construction/improvement,
or refinance of nonowner-occupied real property.
ii. Purchase, construction/improvement,
or refinance of owner-occupied real property.
iii. Purchase, refinance, or rehabilitation/repair
of motor vehicle(s) (including light and heavy trucks).
iv. Purchase, refinance, or
rehabilitation/repair of equipment.
v. Working capital (includes inventory
or floor planning).
vi.
Business start-up.
vii.
Business expansion.
viii.
Business acquisition.
ix. Refinance existing debt (other than refinancings listed above).
x. Line increase.
xi. Overdraft.
xii. Other.
xiii. Not provided by applicant and otherwise
undetermined.
xiv. Not
applicable.
2. More than one purpose. If the applicant indicates or the financial
institution is otherwise aware of more than one purpose for the credit
applied for or originated, the financial institution reports those
purposes, up to a maximum of three, using the list provided, in any
order it chooses. For example, if an applicant refinances a commercial
building it owns and uses the funds to purchase a motor vehicle and
expand the business it runs in a part of that building, the financial
institution reports that the three purposes of the credit are purchase,
construction/improvement, or refinance of owner-occupied real property;
purchase, refinance, or rehabilitation/repair of motor vehicle(s)
(including light and heavy trucks); and business expansion. If an
application has more than three purposes, the financial institution
reports any three of those purposes. In the example above, if the
funds were also used to purchase equipment, the financial institution
would select only three of the relevant purposes to report.
3. “Other” credit
purpose. If a purpose of an application does not appear on the
list of purposes provided, the financial institution reports “other”
as the credit purpose and reports the credit purpose via free-form
text field. If the application has more than one “other”
purpose, the financial institution chooses the most significant “other”
purpose, in its discretion, and reports that “other” purpose.
The financial institution reports a maximum of three credit purposes,
including any “other” purpose.
4. Credit purpose not provided by applicant and
otherwise undetermined. Pursuant to section 1002.107(c), a financial
institution shall maintain procedures reasonably designed to collect
applicant-provided data, which includes credit purpose. However, if
a financial institution is nonetheless unable to collect or determine
credit purpose information, the financial institution reports that
the credit purpose is “not provided by applicant and otherwise
undetermined.”
5. Not applicable. If the application is for a credit product that
generally has indeterminate or numerous potential purposes, such as
a credit card, the financial institution may report credit purpose
as “not applicable.”
6. Collecting credit purpose. Pursuant to
section 1002.107(c), a financial institution shall maintain procedures
reasonably designed to collect applicant-provided data, including
credit purpose. The financial institution is permitted, but not required,
to present the list of credit purposes provided in comment 107(a)(6)–1
to the applicant. The financial institution is also permitted to ask
about purposes not included on the list provided in comment 107(a)(6)–1.
If the applicant chooses a purpose or purposes not included on the
provided list, the financial institution follows the instructions
in comment 107(a)(6)–3 regarding reporting of “other”
as the credit purpose. If an applicant chooses a purpose or purposes
that are similar to purposes on the list provided, but uses different
language, the financial institution reports the purpose or purposes
from the list provided.
7. Owner-occupied real property. Real property is owner-occupied
if any physical portion of the property is used by the owner for any
activity, including storage.
8. Overdraft. When overdraft is provided as
an aspect of the covered credit transaction applied for or originated,
the financial institution reports “Overdraft” as a purpose
of the credit. The financial institution reports credit type pursuant
to section 1002.107(a)(5)(i) as appropriate for the underlying covered
credit transaction, such as “Line of credit—unsecured.”
Providing occasional overdraft services as part of a deposit account
offering would not be reported for the purpose of subpart B.
107(a)(7) Amount Applied For1. Initial amount requested. A financial institution complies with section 1002.107(a)(7) by
reporting the initial amount of credit or the initial credit limit
requested by the applicant. The financial institution is not required
to report credit amounts or limits discussed before an application
is made, but must capture the initial amount requested at the application
stage. If the applicant requests an amount as a range of numbers,
the financial institution reports the midpoint of that range.
2. No amount requested. If the applicant does not request a specific amount at the application
stage, but the financial institution underwrites the application for
a specific amount, the financial institution complies with section
1002.107(a)(7) by reporting the amount considered for underwriting
as the amount applied for. If the particular type of credit product
applied for does not involve a specific amount requested, the financial
institution reports that the requirement is “not applicable.”
3. Firm offers. When
an applicant responds to a “firm offer” that specifies
an amount or limit, which may occur in conjunction with a pre-approved
credit solicitation, the financial institution reports the amount
of the firm offer as the amount applied for, unless the applicant
requests a different amount. If the firm offer does not specify an
amount or limit and the applicant does not request a specific amount,
the amount applied for is the amount underwritten by the financial
institution. If the firm offer specifies an amount or limit as a range
and the applicant does not request a specific amount, the amount applied
for is the amount underwritten by the financial institution.
4. Additional amounts on an
existing account. When reporting a covered application that seeks
additional credit amounts on an existing account, the financial institution
reports only the additional credit amount sought, and not any previous
amounts extended. See comment 103(b)–3.
5. Initial amount otherwise undetermined. Pursuant to section 1002.107(c), a financial institution shall maintain
procedures reasonably designed to collect applicant-provided data,
which includes the credit amount initially requested by the applicant
(other than for products that do not involve a specific amount requested).
However, if a financial institution is nonetheless unable to collect
or otherwise determine the amount initially requested, the financial
institution reports that the amount applied for is “not provided
by applicant and otherwise undetermined.” But see comment
107(a)(7)–2 for how to report the credit amount initially requested
by the applicant for particular types of credit products that do not
involve a specific amount requested.
107(a)(8) Amount Approved or Originated1. General. A financial
institution complies with section 1002.107(a)(8) by reporting the
amount approved or originated for credit that is originated or approved
but not accepted. For applications that the financial institution,
pursuant to section 1002.107(a)(9), reports as denied, withdrawn by
the applicant, or incomplete, the financial institution reports that
the amount approved or originated is “not applicable.”
2. Multiple approval amounts. A financial institution may sometimes approve an applicant for more
than one credit amount, allowing the applicant to choose which amount
the applicant prefers for the extension or line of credit. When multiple
approval amounts are offered for a closed-end credit transaction for
which the action taken is approved but not accepted, and the applicant
does not accept the approved offer of credit in any amount, the financial
institution reports the highest amount approved. If the applicant
accepts the offer of closed-end credit, the financial institution
reports the amount originated. When multiple approval amounts are
offered for an open-end credit transaction for which the action taken
is approved but not accepted, and the applicant does not accept the
approved offer of credit in any amount, the financial institution
reports the highest amount approved. If the applicant accepts the
offer of open-end credit, the financial institution reports the actual
credit limit established.
3. Amount approved or originated—closed-end
credit transaction. For an originated closed-end credit transaction,
the financial institution reports the principal amount to be repaid.
This amount will generally be disclosed on the legal obligation.
4. Amount approved or originated—refinancing. For a refinancing, the financial institution reports the amount
of credit approved or originated under the terms of the new debt obligation.
5. Amount approved or originated—counteroffer. If an applicant agrees to proceed with consideration of a counteroffer
for an amount or limit different from the amount for which the applicant
applied, and the covered credit transaction is approved and originated,
the financial institution reports the amount granted. If an applicant
does not agree to proceed with consideration of a counteroffer or
fails to respond, the institution reports the application as denied
and reports “not applicable” for the amount approved or
originated. See comment 107(a)(9)–2.
6. Amount approved or originated—existing
accounts. For additional credit amounts that were approved for
or originated on an existing account, the financial institution reports
only the additional credit amount approved or originated, and not
any previous amounts extended.
107(a)(9) Action Taken1. General. A financial institution complies
with section 1002.107(a)(9) by selecting the action taken by the financial
institution on the application from the following list: originated,
approved but not accepted, denied, withdrawn by the applicant, or
incomplete. A financial institution identifies the applicable action
taken code based on final action taken on the covered application.
i. Originated. A financial institution reports that the application was originated
if the financial institution made a credit decision approving the
application and that credit decision resulted in an extension of credit.
ii. Approved but not accepted. A financial
institution reports that the application was approved but not accepted
if the financial institution made a credit decision approving the
application, but the applicant or the party that initially received
the application failed to respond to the financial institution’s
approval within the specified time, or the covered credit transaction
was not otherwise consummated or the account was not otherwise opened.
iii. Denied. A financial institution reports
that the application was denied if it made a credit decision denying
the application before an applicant withdrew the application, before
the application was closed for incompleteness, or before the application
was denied on the basis of incompleteness.
iv. Withdrawn
by the applicant. A financial institution reports that the application
was withdrawn if the application was expressly withdrawn by the applicant
before the financial institution made a credit decision approving
or denying the application, before the application was closed for
incompleteness, or before the application was denied on the basis
of incompleteness.
v. Incomplete. A financial institution reports
that the application was incomplete if the financial institution took
adverse action on the basis of incompleteness under section 1002.9(a)(1)(ii)
and (c)(1)(i) or provided a written notice of incompleteness under
section 1002.9(c)(1)(ii) and (2), and the applicant did not respond
to the request for additional information within the period of time
specified in the notice.
2. Treatment of counteroffers. If a financial
institution makes a counteroffer to grant credit on terms other than
those originally requested by the applicant (for example, for a shorter
loan maturity, with a different interest rate, or in a different amount)
and the applicant declines the counteroffer or fails to respond, the
institution reports the action taken as a denial on the original terms
requested by the applicant. If the applicant agrees to proceed with
consideration of the financial institution’s counteroffer, the
financial institution reports the action taken as the disposition
of the application based on the terms of the counteroffer. For example,
assume an applicant applies for a term loan and the financial institution
makes a counteroffer to proceed with consideration of a line of credit.
If the applicant declines to be considered for a line of credit, the
financial institution reports the application as a denied request
for a term loan. If, on the other hand, the applicant agrees to be
considered for a line of credit, then the financial institution reports
the action taken as the disposition of the application for the line
of credit. For instance, using the same example, if the financial
institution makes a credit decision approving the line of credit,
but the applicant fails to respond to the financial institution’s
approval within the specified time by accepting the credit offer,
the financial institution reports the application on the line of credit
as approved but not accepted.
3. Treatment of rescinded transactions. If
a borrower successfully rescinds a transaction after closing but before
a financial institution is required to submit its small business lending
application register containing the information for the application
under section 1002.109, the institution reports the application as
approved but not accepted.
4. Treatment of pending applications. A financial
institution does not report any application still pending at the end
of the calendar year; it reports such applications on its small business
lending application register for the year in which final action is
taken.
5. Treatment of
conditional approvals. If a financial institution issues an approval
that is subject to the applicant meeting certain conditions prior
to closing, the financial institution reports the action taken as
provided below dependent on whether the conditions are solely customary
commitment or closing conditions or if the conditions include any
underwriting or creditworthiness conditions. Customary commitment
or closing conditions may include, for example, a clear-title requirement,
proof of insurance policies, or a subordination agreement from another
lienholder. Underwriting or creditworthiness conditions may include,
for example, conditions that constitute a counteroffer (such as a
demand for a higher downpayment), satisfactory loan-to-value ratios,
or verification or confirmation, in whatever form the institution
requires, that the applicant meets underwriting conditions concerning
applicant creditworthiness, including documentation or verification
of revenue, income or assets.
i. Conditional
approval—denial. If the approval is conditioned on satisfying
underwriting or creditworthiness conditions, those conditions are
not met, and the financial institution takes adverse action on some
basis other than incompleteness, the financial institution reports
the action taken as denied.
ii. Conditional
approval—incompleteness. If the approval is conditioned
on satisfying underwriting or creditworthiness conditions that the
financial institution needs to make the credit decision, and the financial
institution takes adverse action on the basis of incompleteness under
section 1002.9(a)(1)(ii) and (c)(1)(i), or has sent a written notice
of incompleteness under section 1002.9(c)(1)(ii) and (2), and the
applicant did not respond within the period of time specified in the
notice, the financial institution reports the action taken as incomplete.
iii. Conditional approval—approved but not
accepted. If the approval is conditioned on satisfying conditions
that are solely customary commitment or closing conditions and the
conditions are not met, the financial institution reports the action
taken as approved but not accepted. If all the conditions (underwriting,
creditworthiness, or customary commitment or closing conditions) are
satisfied and the financial institution agrees to extend credit but
the covered credit transaction is not originated (for example, because
the applicant withdraws), the financial institution reports the action
taken as approved but not accepted.
iv. Conditional
approval—withdrawn by the applicant. If the applicant expressly
withdraws before satisfying all underwriting or creditworthiness conditions
and before the institution denies the application or before the institution
closes the file for incompleteness, the financial institution reports
the action taken as withdrawn.
107(a)(10) Action Taken Date1. Reporting action taken
date for denied applications. For applications that are denied,
a financial institution reports either the date the application was
denied or the date the denial notice was sent to the applicant.
2. Reporting action taken
date for applications withdrawn by applicant. For applications
that are withdrawn by the applicant, the financial institution reports
the date the express withdrawal was received, or the date shown on
the notification form in the case of a written withdrawal.
3. Reporting action taken date
for applications that are approved but not accepted. For applications
approved by a financial institution but not accepted by the applicant,
the financial institution reports any reasonable date, such as the
approval date, the deadline for accepting the offer, or the date the
file was closed. A financial institution should generally be consistent
in its approach to reporting by, for example, establishing procedures
for how to report this date for particular scenarios, products, or
divisions.
4. Reporting
action taken date for originated applications. For applications
that result in an extension of credit, a financial institution generally
reports the closing or account opening date. If the disbursement of
funds takes place on a date later than the closing or account opening
date, the institution may, alternatively, use the date of initial
disbursement. A financial institution should generally be consistent
in its approach to reporting by, for example, establishing procedures
for how to report this date for particular scenarios, products, or
divisions.
5. Reporting
action taken date for incomplete applications. For applications
closed for incompleteness or denied for incompleteness, the financial
institution reports either the date the action was taken or the date
the denial or incompleteness notice was sent to the applicant.
107(a)(11) Denial Reasons1. Reason for
denial—in general. A financial institution complies with
section 1002.107(a)(11) by reporting the principal reason or reasons
it denied the application, indicating up to four reasons. The financial
institution reports only the principal reason or reasons it denied
the application. For example, if a financial institution denies an
application due to insufficient cashflow, unacceptable collateral,
and unverifiable business information, the financial institution is
required to report these three reasons. The reasons reported must
accurately describe the principal reason or reasons the financial
institution denied the application. A financial institution reports
denial reasons by selecting its principal reason or reasons for denying
the application from the following list:
i. Credit characteristics
of the business. A financial institution reports the denial reason
as “credit characteristics of the business” if it denies
the application based on an assessment of the business’s ability
to meet its current or future credit obligations. Examples include
business credit score, history of business bankruptcy or delinquency,
and/or a high number of recent business credit inquiries.
ii. Credit characteristics of the principal owner(s) or guarantor(s). A financial institution reports the denial reason as “credit
characteristics of the principal owner(s) or guarantor(s)” if
it denies the application based on an assessment of the principal
owner(s) or guarantor(s)’s ability to meet its current or future
credit obligations. Examples include principal owner(s) or guarantor(s)’s
credit score, history of charge offs, bankruptcy or delinquency, low
net worth, limited or insufficient credit history, or history of excessive
overdraft.
iii. Use of credit proceeds. A financial institution
reports the denial reason as “use of credit proceeds”
if it denies an application because, as a matter of policy or practice,
it places limits on lending to certain kinds of businesses, products,
or activities it has identified as high risk.
iv. Cashflow. A financial institution reports the denial reason as “cashflow”
when it denies an application due to insufficient or inconsistent
cashflow.
v. Collateral. A financial institution reports
the denial reason as “collateral” when it denies an application
due to collateral that it deems insufficient or otherwise unacceptable.
vi. Time in business. A financial institution
reports the denial reason as “time in business” when it
denies an application due to insufficient time or experience in a
line of business.
vii. Government loan program criteria. Certain
loan programs are backed by government agencies that have specific
eligibility requirements. When those requirements are not met by an
applicant, and the financial institution denies the application, the
financial institution reports the denial reason as “government
loan program criteria.” For example, if an applicant cannot
meet a government-guaranteed loan program’s requirement to provide
a guarantor or proof of insurance, the financial institution reports
the reason for the denial as “government loan program criteria.”
viii. Aggregate exposure. Aggregate exposure
is a measure of the total exposure or level of indebtedness of the
business and its principal owner(s) associated with an application.
A financial institution reports the denial reason as “aggregate
exposure” where the total debt associated with the application
is deemed high or exceeds certain debt thresholds set by the financial
institution. For example, if an application for unsecured credit exceeds
the maximum amount a financial institution is permitted to approve
per applicant, as stated in its credit guidelines, and the financial
institution denies the application for this reason, the financial
institution reports the reason for denial as “aggregate exposure.”
ix. Unverifiable information. A financial institution
reports the denial reason as “unverifiable information”
when it is unable to verify information provided as part of the application,
and denies the application for that reason. The unverifiable information
must be necessary for the financial institution to make a credit decision
based on its procedures for the type of credit requested. Examples
include unverifiable assets or collateral, unavailable business credit
report, and unverifiable business ownership composition.
x. Other. A financial institution reports the denial reason as
“other” where none of the enumerated denial reasons adequately
describe the principal reason or reasons it denied the application,
and the institution reports the denial reason or reasons via free-form
text field.
2. Reason for denial—not applicable. A financial institution
complies with section 1002.107(a)(11) by reporting that the requirement
is not applicable if the action taken on the application, pursuant
to section 1002.107(a)(9), is not a denial. For example, if the application
resulted in an originated covered credit transaction, or the application
was approved but not accepted, the financial institution complies
with section 1002.107(a)(11) by reporting not applicable.
107(a)(12) Pricing Information1. General. For applications
that a financial institution, pursuant to section 1002.107(a)(9),
reports as denied, withdrawn by the applicant, or incomplete, the
financial institution reports that pricing information is “not
applicable.”
107(a)(12)(i)
Interest Rate1. General. A financial institution complies with section 1002.107(a)(12)(i)
by reporting the interest rate applicable to the amount of credit
approved or originated as reported pursuant to section 1002.107(a)(8).
2. Interest rate—initial
period. If a covered credit transaction includes an initial period
with an introductory interest rate of 12 months or less, after which
the interest rate adjusts upwards or shifts from a fixed to variable
rate, a financial institution complies with section 1002.107(a)(12)(i)
by reporting information about the interest rate applicable after
the initial period. If a covered transaction includes an initial period
with an interest rate of more than 12 months after which the interest
rate resets, a financial institution complies with section 1002.107(a)(12)(i)
by reporting information about the interest rate applicable prior
to the reset period. For example, if a financial institution originates
a covered credit transaction with a fixed, initial interest rate of
0 percent for six months following origination, after which the interest
rate will adjust according to a Prime index rate plus a 3 percent
margin, the financial institution reports the 3 percent margin, Prime
as the name of the index used to adjust the interest rate, the number
6 for the length of the initial period, and “not applicable”
for the index value. As another example, in a 10/1 adjustable-rate
mortgage transaction, where the first 10 years of the repayment period
has a fixed rate of 3 percent and after year 10 the interest rate
will adjust according to a Prime index rate plus a 3 percent margin,
a financial institution complies with section 1002.107(a)(12)(i) by
reporting the fixed rate of 3 percent, the number 120 for the initial
period, and “not applicable” in the fields for the index,
margin, and index value.
3. Multiple interest rates. If a covered credit transaction includes
multiple interest rates applicable to different credit features, a
financial institution complies with section 1002.107(a)(12)(i) by
reporting the interest rate applicable to the amount of credit approved
or originated reported pursuant to section 1002.107(a)(8). For example,
if a financial institution originates a credit card with different
interest rates for purchases, balance transfers, cash advances, and
overdraft advances, the financial institution reports the interest
rate applicable for purchases.
4. Index names. A financial institution complies
with section 1002.107(a)(12)(i) by selecting the index used from the
following list: Wall Street Journal Prime, 6-month CD rate, 1-year
T-Bill, 3-year T-Bill, 5-year T-Note, 12-month average of 10-year
T-Bill, Cost of Funds Index (COFI)- National, Cost of Funds Index
(COFI)-11th District, Constant Maturity Treasury (CMT). If the index
used is internal to the financial institution, the financial institution
reports “internal index” via the list of indices provided.
If the index used does not appear on the list of indices provided
(and is not internal to the financial institution), the financial
institution reports “other” and reports the name of the
index via free-form text field.
5. Index value. For covered transactions with
an adjustable interest rate, a financial institution complies with
section 1002.107(a)(12)(i)(B) by reporting the index value used to
set the rate that is or would be applicable to the covered transaction.
107(a)(12)(ii) Total Origination
Charges1. Charges in comparable cash transactions. Charges imposed uniformly
in cash and credit transactions are not reportable under section 1002.107(a)(12)(ii).
In determining whether an item is part of the total origination charges,
a financial institution should compare the covered credit transaction
in question with a similar cash transaction. A financial institution
financing the sale of property or services may compare charges with
those payable in a similar cash transaction by the seller of the property
or service.
2. Charges
by third parties. A financial institution includes fees and amounts
charged by someone other than the financial institution in the total
charges reported if the financial institution:
i. Requires the use of a third party as
a condition of or an incident to the extension of credit, even if
the applicant can choose the third party; or
ii. Retains a portion of the third-party
charge, to the extent of the portion retained.
3. Special rule; broker fees. A financial institution complies with section 1002.107(a)(12)(ii)
by including fees charged by a broker (including fees paid by the
applicant directly to the broker or to the financial institution for
delivery to the broker) in the total origination charges reported
even if the financial institution does not require the applicant to
use a broker and even if the financial institution does not retain
any portion of the charge. For more information on broker fees, see commentary for section 1002.107(a)(12)(iii).
4. Bundled services. Total origination
charges include all charges imposed directly or indirectly by the
financial institution at or before origination as an incident to or
a condition of the extension of credit. Accordingly, a financial institution
complies with section 1002.107(a)(12)(ii) by including charges for
other products or services paid at or before origination in the total
origination charges reported if the financial institution requires
the purchase of such other product or service as a condition of or
an incident to the extension of credit.
5. Origination charges—examples. Examples
of origination charges may include application fees, credit report
fees, points, appraisal fees, and other similar charges.
6. Net lender credit. If
a financial institution provides a credit to an applicant that is
greater than the total origination charges the applicant would have
paid, the financial institution complies with section 1002.107(a)(12)(ii)
by reporting the net lender credit as a negative amount. For example,
if a covered transaction has $500 provided to the applicant at origination
to offset closing costs, and the financial institution does not charge
any origination charges, the financial institution complies with section
1002.107(a)(12)(ii) by reporting negative $500 as the total origination
charges.
107(a)(12)(iii) Broker
Fees1. Amount. A financial institution complies with section 1002.107(a)(12)(iii)
by including the fees reported in section 1002.107(a)(12)(ii) that
are fees paid by the applicant directly to the broker or to the financial
institution for delivery to the broker. For example, a covered transaction
has $3,000 of total origination charges. Of that $3,000, $250 are
fees paid by the applicant directly to a broker and an additional
$300 are fees paid to the financial institution for delivery to the
broker. The financial institution complies with section 1002.107(a)(12)(iii)
by reporting $550 in the broker fees reported.
2. Fees paid directly to a broker by an
applicant. A financial institution complies with section 1002.107(a)(12)(iii)
by relying on the best information readily available to the financial
institution at the time final action is taken. Information readily
available could include, for example, information provided by an applicant
or broker that the financial institution reasonably believes regarding
the amount of fees paid by the applicant directly to the broker.
107(a)(12)(iv) Initial Annual
Charges1. Charges during the initial annual period. The total initial
annual charges include all charges scheduled to be imposed during
the initial annual period following origination. For example, if a
financial institution originates a covered credit transaction with
a $50 monthly fee and a $100 annual fee, the financial institution
complies with section 1002.107(a)(12)(iv) by reporting $700 in the
initial annual charges reported. If there will be a charge in the
initial annual period following origination but the amount of that
charge is uncertain at the time of origination, a financial institution
complies with section 1002.107(a)(12)(iv) by not reporting that charge
as scheduled to be imposed during the initial annual period following
origination.
2. Interest
excluded. A financial institution complies with section 1002.107(a)(12)(iv)
by excluding any interest expense from the initial annual charges
reported.
3. Avoidable
charges. A financial institution complies with section 1002.107(a)(12)(iv)
by only including scheduled charges and excluding any charges for
events that are avoidable by the applicant from the initial annual
charges reported. Examples of avoidable charges include charges for
late payment, for exceeding a credit limit, for delinquency or default,
or for paying items that overdraw an account.
4. Initial annual charges—examples. Examples
of charges scheduled to be imposed during the initial annual period
may include monthly fees, annual fees, and other similar charges.
5. Scheduled charges with
variable amounts. A financial institution complies with section
1002.107(a)(12)(iv) by reporting as the default the highest amount
for a charge scheduled to be imposed. For example, if a covered credit
transaction has a $75 monthly fee, but the fee is reduced to $0 if
the applicant maintains an account at the financial institution originating
the covered credit transaction, the financial institution complies
with section 1002.107(a)(12)(iv) by reporting $900 ($75 × 12)
in the initial annual charges reported.
6. Transactions with a term of less than one year. For a transaction with a term of less than one year, a financial
institution complies with section 1002.107(a)(12)(iv) by reporting
all charges scheduled to be imposed during the term of the transaction.
107(a)(12)(v) Additional Cost
for Merchant Cash Advances or Other Sales-Based Financing1. Merchant cash advances. Section 1002.107(a)(12)(v) requires a financial institution to report
the difference between the amount advanced and the amount to be repaid
for a merchant cash advance or other sales-based financing transaction.
Thus, in a merchant cash advance, a financial institution reports
the difference between the amount advanced and the amount to be repaid,
using the amounts (expressed in dollars) provided in the contract
between the financial institution and the applicant.
107(a)(12)(vi) Prepayment Penalties1. Policies and procedures
applicable to the covered credit transaction. The policies and
procedures applicable to the covered credit transaction include the
practices that the financial institution follows when evaluating applications
for the specific credit type and credit purpose requested. For example,
assume that a financial institution’s written procedures permit
it to include prepayment penalties in the loan agreement for its term
loans secured by non-owner occupied commercial real estate. For such
transactions, the financial institution includes prepayment penalties
in some loan agreements but not others. For an application for, or
origination of, a term loan secured by non-owner occupied commercial
real estate, the financial institution reports under section 1002.107(a)(12)(vi)(A)
that a prepayment penalty could have been included under the policies
and procedures applicable to the transaction, regardless of whether
the term loan secured by non-owner occupied commercial real estate
actually includes a prepayment penalty.
2. Balloon finance charges. A financial institution
complies with section 1002.107(a)(12)(vi) by reporting as a prepayment
penalty any balloon finance charge that may be imposed for paying
all or part of the transaction’s principal before the date on
which the principal is due. For example, under the terms of a transaction,
the amount of funds advanced is $12,000, the amount to be repaid is
$24,000 (which includes $12,000 in principal and $12,000 in interest
and fees), the length of the transaction is 12 months, and the applicant
must repay $2,000 per month. The terms of the transaction state that
if the applicant prepays the principal before the 12-month period
is over, the applicant is responsible for paying the difference between
$24,000 and the amount the applicant has already repaid prior to initiating
prepayment. The difference between the $24,000 to be repaid and what
the applicant has already repaid prior to initiating prepayment is
a balloon finance charge and should be reported as a prepayment penalty.
107(a)(13) Census Tract1. General. A financial
institution complies with section 1002.107(a)(13) by reporting a census
tract number as defined by the U.S. Census Bureau, which includes
state and county numerical codes. A financial institution complies
with section 1002.107(a)(13) if it uses the boundaries and codes in
effect on January 1 of the calendar year covered by the small business
lending application register that it is reporting. The financial institution
reports census tract based on the following:
i. Proceeds address. A financial institution complies with section 1002.107(a)(13) by
reporting a census tract based on the address or location where the
proceeds of the credit applied for or originated will be or would
have been principally applied, if known. For example, a financial
institution would report a census tract based on the address or location
of the site where the proceeds of a construction loan will be applied.
ii. Main office or headquarters address. If
the address or location where the proceeds of the credit applied for
or originated will be or would have been principally applied is unknown,
a financial institution complies with section 1002.107(a)(13) by reporting
a census tract number based on the address or location of the main
office or headquarters of the applicant, if known. For example, the
address or location of the main office or headquarters of the applicant
may be the home address of a sole proprietor or the office address
of a sole proprietor or other applicant.
iii. Another
address or location. If neither the address or location where
the proceeds of the credit applied for or originated will be or would
have been principally applied nor the address or location of the main
office or headquarters of the applicant are known, a financial institution
complies with section 1002.107(a)(13) by reporting a census tract
number based on another address or location associated with the applicant.
iv. Type of address used. In addition to reporting the census tract,
pursuant to section 1002.107(a)(13)(iv) a financial institution must
report which one of the three types of addresses or locations listed
in section 1002.107(a)(13)(i) through (iii) and described in comments
107(a)(13)–1.i through iii that the census tract is determined
from.
2. Financial
institution discretion. A financial institution complies with
section 1002.107(a)(13) by identifying the appropriate address or
location and the type of that address or location in good faith, using
appropriate information from the applicant’s credit file or
otherwise known by the financial institution. A financial institution
is not required to make inquiries beyond its standard procedures as
to the nature of the addresses or locations it collects.
3. Address or location not
provided by applicant and otherwise undetermined. Pursuant to
section 1002.107(c), a financial institution shall maintain procedures
reasonably designed to collect applicant-provided data, which includes
at least one address or location for an applicant for census tract
reporting. However, if a financial institution is nonetheless unable
to collect or otherwise determine any address or location for an application,
the financial institution reports that the census tract information
is “not provided by applicant and otherwise undetermined.”
4. Safe harbor. As
described in section 1002.112(c)(2) and comment 112(c)–1, a
financial institution that obtains an incorrect census tract by correctly
using a geocoding tool provided by the FFIEC or the Bureau does not
violate the Act or subpart B of this part.
107(a)(14) Gross Annual Revenue1. Collecting gross annual
revenue. A financial institution reports the applicant’s
gross annual revenue, expressed in dollars, for its fiscal year preceding
when the information was collected. A financial institution may rely
on the applicant’s statements or on information provided by
the applicant in collecting and reporting gross annual revenue, even
if the applicant’s statement or information is based on estimation
or extrapolation. However, pursuant to section 1002.107(b), if the
financial institution verifies the gross annual revenue provided by
the applicant, it must report the verified information. Also, pursuant
to comment 107(c)(1)–5, a financial institution reports updated
gross annual revenue data if it obtains more current data from the
applicant during the application process. If a financial institution
has already verified gross annual revenue data and then the applicant
updates it, the financial institution reports the information it believes
to be more accurate, in its discretion. The financial institution
may use the following language to ask about gross annual revenue and
may rely on the applicant’s answer (unless subsequently verified
or updated):
What was the gross annual revenue
of the business applying for credit in its last full fiscal year?
Gross annual revenue is the amount of money the business earned before
subtracting taxes and other expenses. You may provide gross annual
revenue calculated using any reasonable method.
2. Gross annual revenue not provided by
applicant and otherwise undetermined. Pursuant to section 1002.107(c),
a financial institution shall maintain procedures reasonably designed
to collect applicant-provided data, which includes the gross annual
revenue of the applicant. However, if a financial institution is nonetheless
unable to collect or determine the gross annual revenue of the applicant,
the financial institution reports that the gross annual revenue is
“not provided by applicant and otherwise undetermined.”
3. Affiliate revenue. A financial institution is permitted, but not required, to report
the gross annual revenue for the applicant that includes the revenue
of affiliates as well. Likewise, as explained in comment 106(b)(1)–3,
in determining whether the applicant is a small business under section
1002.106(b), a financial institution may rely on an applicant’s
representations regarding gross annual revenue, which may or may not
include affiliates’ revenue.
4. Gross annual revenue for a startup business. In a typical startup business situation where the applicant has
no gross annual revenue for its fiscal year preceding when the information
is collected, the financial institution reports that the applicant’s
gross annual revenue in the preceding fiscal year is “zero.”
The financial institution shall not report pro forma projected revenue
figures because these figures do not reflect actual gross revenue.
107(a)(15) NAICS Code1. General. NAICS
stands for North American Industry Classification System. The Office
of Management and Budget has charged the Economic Classification Policy
Committee with the maintenance and review of NAICS. A financial institution
complies with section 1002.107(a)(15) if it uses the 3-digit NAICS
subsector codes in effect on January 1 of the calendar year covered
by the small business lending application register that it is reporting.
2. NAICS not provided by
applicant and otherwise undetermined. Pursuant to section 1002.107(c),
a financial institution shall maintain procedures reasonably designed
to collect applicant-provided data, which includes NAICS code. However,
if a financial institution is nonetheless unable to collect or otherwise
determine a NAICS code for the applicant, the financial institution
reports that the NAICS code is “not provided by applicant and
otherwise undetermined.”
3. Safe harbor. As described in section 1002.112(c)(3)
and comment 112(c)–2, a financial institution that obtains an
incorrect NAICS code does not violate the Act or subpart B of this
part if it either relies on an applicant’s representations or
on an appropriate third-party source, in accordance with section 1002.107(b),
regarding the NAICS code, or identifies the NAICS code itself, provided
that the financial institution maintains procedures reasonably adapted
to correctly identify a 3-digit NAICS code.
107(a)(16) Number of Workers1. General. A financial
institution complies with section 1002.107(a)(16) by reporting the
number of people who work for the applicant, using the ranges prescribed
in the filing instructions guide.
2. Collecting number of workers. A financial
institution may collect number of workers from an applicant using
the ranges for reporting as specified by the Bureau (see comment
107(a)(16)–1) or as a numerical value. When asking for the number
of workers from an applicant, a financial institution shall explain
that full-time, part-time and seasonal employees, as well as contractors
who work primarily for the applicant, would be counted as workers,
but principal owners of the applicant would not. If asked, the financial
institution shall explain that volunteers are not counted as workers,
and workers for affiliates of the applicant are counted if the financial
institution were also collecting the affiliates’ gross annual
revenue. The financial institution may use the following language
to ask about the number of workers and may rely on the applicant’s
answer (unless subsequently verified or updated): Counting full-time,
part-time and seasonal workers, as well as contractors who work primarily
for the business applying for credit, but not counting principal owners
of the business, how many people work for the business applying for
credit?
3. Number of
workers not provided by applicant and otherwise undetermined. Pursuant to section 1002.107(c), a financial institution shall maintain
procedures reasonably designed to collect applicant-provided data,
which includes the number of workers of the applicant. However, if
a financial institution is nonetheless unable to collect or determine
the number of workers of the applicant, the financial institution
reports that the number of workers is “not provided by applicant
and otherwise undetermined.”
107(a)(17) Time in Business1. Collecting time in business. A financial
institution complies with section 1002.107(a)(17) by reporting the
time the applicant has been in business.
i. If a financial institution collects
or otherwise obtains the number of years an applicant has been in
business as part of its procedures for evaluating an application for
credit, it reports the time in business in whole years, rounded down
to the nearest whole year.
ii. If a financial institution does not collect time in business
as described in comment 107(a)(17)–1.i, but as part of its procedures
determines whether or not the applicant’s time in business is
less than two years, it reports the applicant’s time in business
as either less than two years or two or more years in business.
iii. If a financial institution
does not collect time in business as part of its procedures for evaluating
an application for credit as described in comments 107(a)(17)–1.i
or .ii, the financial institution complies with section 1002.107(a)(17)
by asking the applicant whether it has been in existence for less
than two years or two or more years and reporting the information
provided by the applicant accordingly.
2. Time in business collected as part of
the financial institution’s procedures for evaluating an application
for credit. A financial institution that collects or obtains
an applicant’s time in business as part of its procedures for
evaluating an application for credit is not required to collect or
obtain time in business pursuant to any particular definition of time
in business for this purpose. For example, if the financial institution
collects the number of years the applicant has existed (such as by
asking the applicant when its business was started, or by obtaining
the applicant’s date of incorporation from a Secretary of State
or other state or federal agency that registers or licenses businesses)
as the time in business, the financial institution reports that information
accordingly pursuant to comment 107(a)(17)–1.i. Similarly, if
the financial institution collects the number of years of experience
the applicant’s owners have in the current line of business,
the financial institution reports that information accordingly pursuant
to comment 107(a)(17)–1.i. If, however, the financial institution
collects both the number of years the applicant has existed as well
as some other measure of time in business (such as the number of years
of experience the applicant’s owners have in the current line
of business), the financial institution reports the number of years
the applicant has existed as the time in business pursuant to comment
107(a)(17)–1.i.
3. Time in business not provided by applicant and otherwise undetermined. Pursuant to section 1002.107(c), a financial institution shall maintain
procedures reasonably designed to collect applicant-provided data,
which includes the applicant’s time in business. However, if
a financial institution is nonetheless unable to collect or determine
the applicant’s time in business, the financial institution
reports that the time in business is “not provided by applicant
and otherwise undetermined.”
107(a)(18) Minority-Owned, Women-Owned, and LGBTQI+-Owned Business
Statuses1. General. A financial institution must ask an applicant whether
it is a minority-owned, women-owned, and/or LGBTQI+-owned business.
The financial institution must permit an applicant to refuse (i.e.,
decline) to answer the financial institution’s inquiry regarding
business status and must inform the applicant that the applicant is
not required to provide the information. See the sample data
collection form in appendix E to this part for sample language for
providing this notice to applicants. The financial institution must
report the applicant’s substantive response regarding each business
status, that the applicant declined to answer the inquiry (that is,
selected an answer option of “I do not wish to provide this
information” or similar), or its failure to respond to the inquiry
(that is, “not provided by applicant”), as applicable.
2. Definitions. When
inquiring about minority-owned, women-owned, and LGBTQI+-owned business
statuses (regardless of whether the request is made on a paper form,
electronically, or orally), the financial institution also must provide
the applicant with definitions of the terms “minority-owned
business,” “women-owned business,” and “LGBTQI+-owned
business” as set forth in section 1002.102(l), (m), (s),
respectively. The financial institution satisfies this requirement
if it provides the definitions as set forth in the sample data collection
form in appendix E.
3. Combining questions. A financial institution may combine on
the same paper or electronic data collection form the questions regarding
minority-owned, women-owned, and LGBTQI+-owned business status pursuant
to section 1002.107(a)(18) with principal owners’ ethnicity,
race, and sex pursuant to section 1002.107(a)(19) and the applicant’s
number of principal owners pursuant to section 1002.107(a)(20). See the sample data collection form in appendix E.
4. Notices. When requesting
minority-owned, women-owned, and LGBTQI+-owned business statuses from
an applicant, a financial institution must inform the applicant that
the financial institution cannot discriminate on the basis of the
applicant’s minority-owned, women-owned, or LGBTQI+-owned business
statuses, or on whether the applicant provides its minority-owned,
women-owned, or LGBTQI+-owned business statuses. A financial institution
must also inform the applicant that federal law requires it to ask
for an applicant’s minority-owned, women-owned, and LGBTQI+-owned
business statuses to help ensure that all small business applicants
for credit are treated fairly and that communities’ small business
credit needs are being fulfilled. A financial institution may combine
these notices regarding minority-owned, women-owned, and LGBTQI+-owned
business statuses with the notices that a financial institution is
required to provide when requesting principal owners’ ethnicity,
race, and sex if a financial institution requests information pursuant
to section 1002.107(a)(18) and (19) in the same data collection form
or at the same time. See the sample data collection form in
appendix E for sample language that a financial institution may use
for these notices.
5. Maintaining the record of an applicant’s response regarding
minority-owned, women-owned, and LGBTQI+-owned business statuses separate
from the application. A financial institution must maintain the
record of an applicant’s responses to the financial institution’s
inquiry pursuant to section 1002.107(a)(18) separate from the application
and accompanying information. See section 1002.111(b) and comment
111(b)–1. If the financial institution provides a paper or electronic
data collection form, the data collection form must not be part of
the application form or any other document that the financial institution
uses to provide or collect any information other than minority-owned
business status, women-owned business status, LGBTQI+-owned business
status, principal owners’ ethnicity, race, and sex, and the
number of the applicant’s principal owners. See the sample
data collection form in appendix E. For example, if the financial
institution sends the data collection form via email, the data collection
form should be a separate attachment to the email or accessed through
a separate link in the email. If the financial institution uses a
web-based data collection form, the form should be on its own page.
6. Minority-owned, women-owned,
and/or LGBTQI+-owned business statuses not provided by applicant. Pursuant to section 1002.107(c), a financial institution shall maintain
procedures reasonably designed to collect applicant-provided data,
which includes the applicant’s minority-owned, women-owned,
and LGBTQI+-owned business statuses. However, if a financial institution
does not receive a response to the financial institution’s inquiry
pursuant to section 1002.107(a)(18), the financial institution reports
that the applicant’s business statuses were “not provided
by applicant.”
7. Applicant declines to provide information about minority-owned, women-owned,
and/or LGBTQI+-owned business statuses. A financial institution
reports that the applicant responded that it did not wish to provide
the information about an applicant’s minority-owned, women-owned,
and LGBTQI+-owned business statuses, if the applicant declines to
provide the information by selecting such a response option on a paper
or electronic form (e.g., by selecting an answer option of “I
do not wish to provide this information” or similar). The financial
institution also reports an applicant’s refusal to provide such
information in this way, if the applicant orally declines to provide
such information for a covered application taken by telephone or another
medium that does not involve providing any paper or electronic documents.
8. Conflicting responses
provided by applicants. If the applicant both provides a substantive
response to the financial institution’s inquiry regarding business
status (that is, indicates that it is a minority-owned, women-owned,
and/or LGBTQI+-owned business, or checks “none apply”
or similar) and also checks the box indicating “I do not wish
to provide this information” or similar, the financial institution
reports the substantive response(s) provided by the applicant (rather
than reporting that the applicant declined to provide the information).
9. No verification of business
statuses. Notwithstanding section 1002.107(b), a financial institution
must report the applicant’s substantive response(s), that the
applicant declined to answer the inquiry (that is, selected an answer
option of “I do not wish to provide this information”
or similar), or the applicant’s failure to respond to the inquiry
(that is, that the information was “not provided by applicant”)
pursuant to section 1002.107(a)(18), even if the financial institution
verifies or otherwise obtains an applicant’s minority-owned,
women-owned, and/or LGBTQI+-owned business statuses for other purposes.
For example, if a financial institution uses a paper data collection
form to ask an applicant if it is a minority-owned business, a women-owned
business, and/or an LGBTQI+-owned business and the applicant does
not indicate that it is a minority-owned business, the financial institution
must not report that the applicant is a minority-owned business, even
if the applicant indicates that it is a minority-owned business for
other purposes, such as for a special purpose credit program or a
Small Business Administration program.
107(a)(19) Ethnicity, Race, and Sex of Principal
Owners1. General. A financial institution must ask an applicant to provide
its principal owners’ ethnicity, race, and sex. The financial
institution must permit an applicant to refuse (i.e., decline) to
answer the financial institution’s inquiry and must inform the
applicant that it is not required to provide the information. See the sample data collection form in appendix E to this part for sample
language for providing this notice to applicants. The financial institution
must report the applicant’s substantive responses regarding
principal owners’ ethnicity, race, and sex, that the applicant
declined to answer an inquiry (that is, selected an answer option
of “I do not wish to provide this information” or similar),
or its failure to respond to an inquiry (that is, “not provided
by applicant”), as applicable. The financial institution must
report an applicant’s responses about its principal owners’
ethnicity, race, and sex, regardless of whether an applicant declines
or fails to answer an inquiry about the number of its principal owners
under section 1002.107(a)(20). If an applicant provides some, but
not all, of the requested information about the ethnicity, race, and
sex of a principal owner, the financial institution reports the information
that was provided by the applicant and reports that the applicant
declined to provide or did not provide (as applicable) the remainder
of the information. See comments 107(a)(19)–6 and –7.
2. Definition of principal
owner. When requesting a principal owner’s ethnicity, race,
and sex, the financial institution must also provide the applicant
with the definition of the term “principal owner” as set
forth in section 1002.102(o). The financial institution satisfies
this requirement if it provides the definition of principal owner
as set forth in the sample data collection form in appendix E.
3. Combining questions. A financial institution may combine on the same paper or electronic
data collection form the questions regarding the principal owners’
ethnicity, race, and sex pursuant to section 1002.107(a)(19) with
the applicant’s number of principal owners pursuant to section
1002.107(a)(20) and the applicant’s minority-owned, women-owned,
and LGBTQI+-owned business statuses pursuant to section 1002.107(a)(18). See the sample data collection form in appendix E.
4. Notices. When requesting
a principal owner’s ethnicity, race, and sex from an applicant,
a financial institution must inform the applicant that the financial
institution cannot discriminate on the basis of a principal owner’s
ethnicity, race, or sex/gender, or on whether the applicant provides
the information. A financial institution must also inform the applicant
that federal law requires it to ask for the principal owners’
ethnicity, race, and sex/gender to help ensure that all small business
applicants for credit are treated fairly and that communities’
small business credit needs are being fulfilled. A financial institution
may combine these notices with the similar notices that a financial
institution is required to provide when requesting minority-owned
business status, women-owned business status, and LGBTQI+-owned business
status, if a financial institution requests information pursuant to
section 1002.107(a)(18) and (19) in the same data collection form
or at the same time. See the sample data collection form in
appendix E for sample language that a financial institution may use
for these notices.
5. Maintaining the record of an applicant’s responses regarding
principal owners’ ethnicity, race, and sex separate from the
application. A financial institution must maintain the record
of an applicant’s response to the financial institution’s
inquiries pursuant to section 1002.107(a)(19) separate from the application
and accompanying information. See section 1002.111(b) and comment
111(b)–1. If the financial institution provides a paper or electronic
data collection form, the data collection form must not be part of
the application form or any other document that the financial institution
uses to provide or collect any information other than minority-owned
business status, women-owned business status, LGBTQI+-owned business
status, principal owners’ ethnicity, race, and sex, and the
number of the applicant’s principal owners. See the sample
data collection form in appendix E for sample language. For example,
if the financial institution sends the data collection form via email,
the data collection form should be a separate attachment to the email
or accessed through a separate link in the email. If the financial
institution uses a web-based data collection form, the form should
be on its own page.
6. Ethnicity, race, or sex of principal owners not provided by applicant. Pursuant to section 1002.107(c), a financial institution shall maintain
procedures reasonably designed to collect applicant-provided data,
which includes the ethnicity, race, and sex of an applicant’s
principal owners. However, if an applicant does not provide the information,
such as in response to a request for a principal owner’s ethnicity,
race, or sex on a paper or electronic data collection form, the financial
institution reports the ethnicity, race, or sex (as applicable) as
“not provided by applicant” for that principal owner.
For example, if the financial institution provides a paper data collection
form to an applicant with two principal owners, and asks the applicant
to complete and return the form but the applicant does not do so,
the financial institution reports that the two principal owners’
ethnicity, race, and sex were “not provided by applicant.”
Similarly, if the financial institution provides an electronic data
collection form, the applicant indicates that it has two principal
owners, the applicant provides ethnicity, race, and sex for the first
principal owner, and the applicant does not make any selections for
the second principal owner’s ethnicity, race, and sex, the financial
institution reports the ethnicity, race, and sex that the applicant
provided for the first principal owner and reports that each of the
ethnicity, race, and sex for the second principal owner was “not
provided by applicant.” Additionally, if the financial institution
provides an electronic or paper data collection form, the applicant
indicates that it has one principal owner, provides the principal
owner’s ethnicity and sex information, but does not provide
information about the principal owner’s race and also does not
select a response of “I do not wish to provide this information”
with regard to race, the financial institution reports the ethnicity
and sex provided by the applicant and reports that the race of the
principal owner was “not provided by applicant.”
7. Applicant declines to provide
information about a principal owner’s ethnicity, race, or sex. A financial institution reports that the applicant responded that
it did not wish to provide the information about a principal owner’s
ethnicity, race, or sex (as applicable), if the applicant declines
to provide the information by selecting such a response option on
a paper or electronic form (e.g., by selecting an answer option of
“I do not wish to provide this information” or similar).
The financial institution also reports an applicant’s refusal
to provide such information in this way, if the applicant orally declines
to provide such information for a covered application taken by telephone
or another medium that does not involve providing any paper or electronic
documents.
8. Conflicting
responses provided by applicant. If the applicant both provides
a substantive response to a request for a principal owner’s
ethnicity, race, or sex (that is, identifies a principal owner’s
race, ethnicity, or sex) and also checks the box indicating “I
do not wish to provide this information” or similar, the financial
institution reports the information on ethnicity, race, or sex that
was provided by the applicant (rather than reporting that the applicant
declined provide the information). For example, if an applicant is
completing a paper data collection form and writes in a response that
a principal owner’s sex is female and also indicates on the
form that the applicant does not wish to provide information regarding
that principal owner’s sex, the financial institution reports
the principal owner’s sex as female.
9. No verification of ethnicity, race, and sex
of principal owners. Notwithstanding section 1002.107(b), a financial
institution must report the applicant’s substantive responses
as to its principal owners’ ethnicity, race, and sex (that is,
the applicant’s identification of its principal owners’
race, ethnicity, and sex), that the applicant declined to answer the
inquiry (that is, selected an answer option of “I do not wish
to provide this information” or similar), or the applicant’s
failure to respond to the inquiry (that is, the information was “not
provided by applicant”) pursuant to section 1002.107(a)(19),
even if the financial institution verifies or otherwise obtains the
ethnicity, race, or sex of the applicant’s principal owners
for other purposes.
10. Reporting for fewer than four principal owners. If an applicant
has fewer than four principal owners, the financial institution reports
ethnicity, race, and sex information for the number of principal owners
that the applicant has and reports the ethnicity, race, and sex fields
for additional principal owners as “not applicable.” For
example, if an applicant has only one principal owner, the financial
institution reports ethnicity, race, and sex information for the first
principal owner and reports as “not applicable” the ethnicity,
race, and sex data fields for principal owners two through four.
11. Previously collected
ethnicity, race, and sex information. If a financial institution
reports one or more principal owners’ ethnicity, race, or sex
information based on previously collected data under section 1002.107(d),
the financial institution does not need to collect any additional
ethnicity, race, or sex information for other principal owners (if
any). See also comment 107(d)–9.
12. Guarantors. A financial institution does
not collect or report a guarantor’s ethnicity, race, and sex
unless the guarantor is also a principal owner of the applicant, as
defined in section 1002.102(o).
13. Ethnicity.
i. Aggregate
categories. A financial institution must permit an applicant
to provide each principal owner’s ethnicity for purposes of
section 1002.107(a)(19) using one or more of the following aggregate
categories:
A. Hispanic or Latino.
B. Not Hispanic or Latino.
ii. Disaggregated subcategories. A financial
institution must permit an applicant to provide each principal owner’s
ethnicity for purposes of section 1002.107(a)(19) using one or more
of the following disaggregated subcategories, regardless of whether
the applicant has indicated that the relevant principal owner is Hispanic
or Latino and regardless of whether the applicant selects any aggregate
categories: Cuban; Mexican; Puerto Rican; or Other Hispanic or Latino.
If an applicant indicates that a principal owner is Other Hispanic
or Latino, the financial institution must permit the applicant to
provide additional information regarding the principal owner’s
ethnicity, by using free-form text on a paper or electronic data collection
form or using language that informs the applicant of the opportunity
to self-identify when taking the application by means other than a
paper or electronic data collection form, such as by telephone. The
financial institution must permit the applicant to provide additional
information indicating, for example, that the principal owner is Argentinean,
Colombian, Dominican, Nicaraguan, Salvadoran, or Spaniard. See the sample data collection form in appendix E for sample language.
If an applicant chooses to provide additional information regarding
a principal owner’s ethnicity, such as by indicating that a
principal owner is Argentinean orally or in writing on a paper or
electronic form, a financial institution must report that additional
information via free-form text. If the applicant provides such additional
information but does not also indicate that the principal owner is
Other Hispanic or Latino (e.g., by selecting Other Hispanic or Latino
on a paper or electronic form), a financial institution is permitted,
but not required, to report Other Hispanic or Latino as well.
iii. Selecting multiple categories. The financial institution must
permit the applicant to select one, both, or none of the aggregate
categories and as many disaggregated subcategories as the applicant
chooses. A financial institution must permit an applicant to select
a disaggregated subcategory even if the applicant does not select
the corresponding aggregate category. For example, an applicant must
be permitted to select the Mexican disaggregated subcategory for a
principal owner without being required to select the Hispanic or Latino
aggregate category. If an applicant provides ethnicity information
for a principal owner, the financial institution reports all of the
aggregate categories and disaggregated subcategories provided by the
applicant. For example, if an applicant selects both aggregate categories
and four disaggregated subcategories for a principal owner, the financial
institution reports the two aggregate categories that the applicant
selected and all four of the disaggregated subcategories that the
applicant selected. Additionally, if an applicant selects only the
Mexican disaggregated subcategory for a principal owner and no aggregate
categories, the financial institution reports Mexican for the ethnicity
of the applicant’s principal owner but does not also report
Hispanic or Latino. Further, if the applicant selects an aggregate
category (e.g., Not Hispanic or Latino) and a disaggregated subcategory
that does not correspond to the aggregate category (e.g., Puerto Rican),
the financial institution reports the information as provided by the
applicant (e.g., Not Hispanic or Latino, and Puerto Rican).
14. Race.
i. Aggregate
categories. A financial institution must permit an applicant
to provide each principal owner’s race for purposes of section
1002.107(a)(19) using one or more of the following aggregate categories:
A. American Indian or Alaska Native.
B. Asian.
C. Black or African American.
D. Native Hawaiian or Other
Pacific Islander.
E. White.
ii. Disaggregated subcategories. The
financial institution must permit an applicant to provide a principal
owner’s race for purposes of section 1002.107(a)(19) using one
or more of the disaggregated subcategories as listed in this comment
107(a)(19)–14.ii, regardless of whether the applicant has selected
the corresponding aggregate category.
A. The Asian aggregate
category includes the following disaggregated subcategories: Asian
Indian; Chinese; Filipino; Japanese; Korean; Vietnamese; and Other
Asian. An applicant must also be permitted to provide the principal
owner’s race using one or more of these disaggregated subcategories
regardless of whether the applicant indicates that the principal owner
is Asian and regardless of whether the applicant selects any aggregate
categories. Additionally, if an applicant indicates that a principal
owner is Other Asian, the financial institution must permit the applicant
to provide additional information about the principal owner’s
race, by using free-form text on a paper or electronic data collection
form or using language that informs the applicant of the opportunity
to self-identify when taking the application by means other than a
paper or electronic data collection form, such as by telephone. The
financial institution must permit the applicant to provide additional
information indicating, for example, that the principal owner is Cambodian,
Hmong, Laotian, Pakistani, or Thai. See the sample data collection
form in appendix E for sample language.
B. The Black or African American aggregate
category includes the following disaggregated subcategories: African
American; Ethiopian; Haitian; Jamaican; Nigerian; Somali; or Other
Black or African American. An applicant must also be permitted to
provide the principal owner’s race using one or more of these
disaggregated subcategories regardless of whether the applicant indicates
that the principal owner is Black or African American and regardless
of whether the applicant selects any aggregate categories. Additionally,
if an applicant indicates that a principal owner is Other Black or
African American, the financial institution must permit the applicant
to provide additional information about the principal owner’s
race, by using free-form text on a paper or electronic data collection
form or using language that informs the applicant of the opportunity
to self-identify when taking the application by means other than a
paper or electronic data collection form, such as by telephone. The
financial institution must permit the applicant to provide additional
information indicating, for example, that the principal owner is Barbadian,
Ghanaian, or South African. See the sample data collection
form in appendix E for sample language.
C. The Native Hawaiian or
Other Pacific Islander aggregate category includes the following disaggregated
subcategories: Guamanian or Chamorro; Native Hawaiian; Samoan; and
Other Pacific Islander. An applicant must also be permitted to provide
the principal owner’s race using one or more of these disaggregated
subcategories regardless of whether the applicant indicates that the
principal owner is Native Hawaiian or Other Pacific Islander and regardless
of whether the applicant selects any aggregate categories. Additionally,
if an applicant indicates that a principal owner is Other Pacific
Islander, the financial institution must permit the applicant to provide
additional information about the principal owner’s race, by
using free-form text on a paper or electronic data collection form
or using language that informs the applicant of the opportunity to
self-identify when taking the application by means other than a paper
or electronic data collection form, such as by telephone. The financial
institution must permit the applicant to provide additional information
indicating, for example, that the principal owner is Fijian or Tongan. See the sample data collection form in appendix E for sample
language.
D. If an
applicant chooses to provide additional information regarding a principal
owner’s race, such as indicating that a principal owner is Cambodian,
Barbadian, or Fijian orally or in writing on a paper or electronic
form, a financial institution must report that additional information
via free-form text in the appropriate data reporting field. If the
applicant provides such additional information but does not also indicate
that the principal owner is Other Asian, Other Black or African American,
or Other Pacific Islander, as applicable (e.g., by selecting Other
Asian on a paper or electronic form), a financial institution is permitted,
but not required, to report the corresponding “Other”
race disaggregated subcategory (i.e., Other Asian, Other Black or
African American, or Other Pacific Islander).
E. In addition to permitting an applicant
to indicate that a principal owner is American Indian or Alaska Native,
a financial institution must permit an applicant to provide the name
of an enrolled or principal tribe, by using free-form text on a paper
or electronic data collection form or using language that informs
the applicant of the opportunity to self-identify when taking the
application by means other than a paper or electronic data collection
form, such as by telephone. If an applicant chooses to provide the
name of an enrolled or principal tribe, a financial institution must
report that information via free-form text in the appropriate data
reporting field. If the applicant provides the name of an enrolled
or principal tribe but does not also indicate that the principal owner
is American Indian or Alaska Native (e.g., by selecting American Indian
or Alaska Native on a paper or electronic form), a financial institution
is permitted, but not required, to report American Indian or Alaska
Native as well.
iii. Selecting
multiple categories. The financial institution must permit the
applicant to select as many aggregate categories and disaggregated
subcategories as the applicant chooses. A financial institution must
permit an applicant to select one or more disaggregated subcategories
even if the applicant does not select an aggregate category. For example,
an applicant must be permitted to select the Chinese disaggregated
subcategory for a principal owner without being required to select
the Asian aggregate category. If an applicant provides race information
for a principal owner, the financial institution reports all of the
aggregate categories and disaggregated subcategories provided by the
applicant. For example, if an applicant selects two aggregate categories
and five disaggregated subcategories for a principal owner, the financial
institution reports the two aggregate categories that the applicant
selected and the five disaggregated subcategories that the applicant
selected. Additionally, if an applicant selects only the Chinese disaggregated
subcategory for a principal owner, the financial institution reports
Chinese for the race of the principal owner but does not also report
that the principal owner is Asian. Similarly, if the applicant selects
an aggregate category (e.g., Asian) and a disaggregated subcategory
that does not correspond to the aggregate category (e.g., Native Hawaiian),
the financial institution reports the information as provided by the
applicant (e.g., Asian and Native Hawaiian).
15. Sex. Generally, a
financial institution must permit an applicant to provide each principal
owner’s sex for purposes of section 1002.107(a)(19). When requesting
information about a principal owner’s sex, a financial institution
shall use the term “sex/gender.” If the financial institution
uses a paper or electronic data collection form to collect the information,
the financial institution must allow the applicant to provide each
principal owner’s sex/gender using free-form text. When a financial
institution collects the information orally, such as by telephone,
the financial institution must inform the applicant of the opportunity
to provide each principal owner’s sex/gender and record the
applicant’s response. A financial institution reports the substantive
information provided by the applicant (reported via free-form text
in the appropriate data reporting field), or reports that the applicant
declined to provide the information.
16. Ethnicity and race information requested orally. As described in comments 107(a)(19)–13 and –14, when
collecting principal owners’ ethnicity and race pursuant to
section 1002.107(a)(19), a financial institution must present the
applicant with the specified aggregate categories and disaggregated
subcategories. When collecting ethnicity and race information orally,
such as by telephone, a financial institution may not present the
applicant with the option to decline to provide the information without
also presenting the applicant with the specified aggregate categories
and disaggregated subcategories.
i. Ethnicity
and race categories. Notwithstanding comments 107(a)(19)–13
and –14, a financial institution is not required to read aloud
every disaggregated subcategory when collecting ethnicity and race
information orally, such as by telephone. Rather, the financial institution
must orally present the lists of aggregate ethnicity and race categories,
followed by the disaggregated subcategories (if any) associated with
the aggregate categories selected by the applicant or which the applicant
requests to be presented. After the applicant makes any disaggregated
category selections associated with the aggregate ethnicity or race
category, the financial institution must also ask if the applicant
wishes to hear the lists of disaggregated subcategories for any aggregate
categories not selected by the applicant. The financial institution
must record any aggregate categories selected by the applicant, as
well as any disaggregated subcategories regardless of whether such
subcategories were selected based on the disaggregated subcategories
read by the financial institution or were otherwise provided by the
applicant.
ii. More than one principal owner. If an applicant
has more than one principal owner, the financial institution is permitted
to ask about ethnicity and race in a manner that reduces repetition
when collecting ethnicity and race information orally, such as by
telephone. For example, if an applicant has two principal owners,
the financial institution may ask for both principal owners’
ethnicity at the same time, rather than asking about ethnicity, race,
and sex for the first principal owner followed by ethnicity, race,
and sex for the second principal owner.
107(a)(20) Number of Principal Owners1. General. If the financial institution asks the applicant to provide the number
of its principal owners pursuant to section 1002.107(a)(20), a financial
institution must provide the definition of principal owner set forth
in section 1002.102(o). The financial institution satisfies this requirement
if it provides the definition of principal owner as set forth in the
sample data collection form in appendix E.
2. Number of principal owners provided by applicant;
verification of number of principal owners. The financial institution
may rely on statements or information provided by the applicant in
collecting and reporting the number of the applicant’s principal
owners. However, pursuant to section 1002.107(b), if the financial
institution verifies the number of principal owners provided by the
applicant, it must report the verified information.
3. Number of principal owners not provided
by applicant and otherwise undetermined. Pursuant to section
1002.107(c), a financial institution shall maintain procedures reasonably
designed to collect applicant-provided data, which includes the number
of principal owners of the applicant. However, if a financial institution
is nonetheless unable to collect or otherwise determine the applicant’s
number of principal owners, the financial institution reports that
the number of principal owners is “not provided by applicant
and otherwise undetermined.”
107(b) Reliance on and Verification of Applicant-Provided Data1. Reliance on information
provided by an applicant or appropriate third-party sources. A
financial institution may rely on statements made by an applicant
(whether made in writing or orally) or information provided by an
applicant when compiling and reporting data pursuant to subpart B
of this part for applicant-provided data; the financial institution
is not required to verify those statements or that information. However,
if the financial institution does verify applicant statements or information
for its own business purposes, such as statements relating to gross
annual revenue or time in business, the financial institution reports
the verified information. Depending on the circumstances and the financial
institution’s procedures, certain applicant-provided data can
be collected from appropriate third-party sources without a specific
request from the applicant, and such information may also be relied
on. For example, gross annual revenue or NAICS code may be collected
from tax return documents; a financial institution may also collect
an applicant’s NAICS code using third-party sources such as
business information products. Applicant-provided data are the data
that are or could be provided by the applicant, including section
1002.107(a)(5) through (7) and (13) through (20). See comment
107(c)(1)–3. In regard to restrictions on verification of minority-owned,
women-owned, and LGBTQI+-owned business statuses, and principal owners’
ethnicity, race, and sex, see comments 107(a)(18)–9 and
107(a)(19)–9.
107(c) Time and
Manner of Collection107(c)(1) In General1. Procedures. The term “procedures”
refers to the actual practices followed by a financial institution
as well as its stated procedures. For example, if a financial institution’s
stated procedure is to collect applicant-provided data on or with
a paper application form, but employees encourage applicants to skip
the page that asks whether the applicant is a minority-owned business,
a women-owned business, or an LGBTQI+-owned business under section
1002.107(a)(18), the financial institution’s procedures are
not reasonably designed to obtain a response.
2. Latitude to design procedures. A financial
institution has flexibility to establish procedures concerning the
timing and manner in which it collects applicant-provided data that
work best for its particular lending model and product offerings,
provided those procedures are reasonably designed to collect the applicant-provided
data in section 1002.107(a), as required pursuant to section 1002.107(c)(1),
and where applicable comply with the minimum requirements set forth
in section 1002.107(c)(2).
3. Applicant-provided data. Applicant-provided
data are the data that are or could be provided by the applicant,
including section 1002.107(a)(5) (credit type), section 1002.107(a)(6)
(credit purpose), section 1002.107(a)(7) (amount applied for), section
1002.107(a)(13) (address or location for purposes of determining census
tract), section 1002.107(a)(14) (gross annual revenue), section 1002.107(a)(15)
(NAICS code, or information about the business such that the financial
institution can determine the applicant’s NAICS code), section
1002.107(a)(16) (number of workers), section 1002.107(a)(17) (time
in business), section 1002.107(a)(18) (minority-owned business status,
women-owned business status, and LGBTQI+-owned business status), section
1002.107(a)(19) (ethnicity, race, and sex of the applicant’s
principal owners), and section 1002.107(a)(20) (number of principal
owners). Applicant-provided data do not include data that are generated
or supplied only by the financial institution, including section 1002.107(a)(1)
(unique identifier), section 1002.107(a)(2) (application date), section
1002.107(a)(3) (application method), section 1002.107(a)(4) (application
recipient), section 1002.107(a)(8) (amount approved or originated),
section 1002.107(a)(9) (action taken), section 1002.107(a)(10) (action
taken date), section 1002.107(a)(11) (denial reasons), section 1002.107(a)(12)
(pricing information), and section 1002.107(a)(13) (census tract,
based on address or location provided by the applicant).
4. Collecting applicant-provided
data without a direct request to the applicant. Depending on
the circumstances and the financial institution’s procedures,
certain applicant-provided data can be collected without a direct
request to the applicant. For example, credit type may be collected
based on the type of product chosen by the applicant. Similarly, a
financial institution may rely on appropriate third-party sources
to collect certain applicant-provided data. See section 1002.107(b)
concerning the use of third-party sources.
5. Data updated by the applicant. A financial
institution reports updated data if it obtains more current data from
the applicant during the application process. For example, if an applicant
states its gross annual revenue for the preceding fiscal year was
$3 million, but then the applicant notifies the financial institution
that its revenue in the preceding fiscal year was actually $3.2 million,
the financial institution reports gross annual revenue of $3.2 million.
For reporting verified applicant-provided data, see section
1002.107(b) and comment 107(b)–1. If a financial institution
has already verified data and then the applicant updates it, the financial
institution reports the information it believes to be more accurate,
in its discretion. If a financial institution receives updates from
the applicant after the application process has closed (for example,
after closing or account opening), the financial institution may,
at its discretion, update the data at any time prior to reporting
the covered application to the Bureau.
107(c)(2) Applicant-Provided Data Collected
Directly from the Applicant1. In general. Whether a financial institution’s
procedures are reasonably designed to collect applicant-provided data
is a fact-based determination and may depend on the financial institution’s
particular lending model, product offerings, and other circumstances;
procedures that are reasonably designed to obtain a response may therefore
require additional provisions beyond the minimum criteria set forth
in section 1002.107(c)(2). In general, reasonably designed procedures
will seek to maximize collection of applicant-provided data and minimize
missing or erroneous data. While the requirements of section 1002.107(c)(2)
do not apply to applicant-provided data that a financial institution
obtains without a direct request to the applicant, as explained in
comment 107(c)(1)–4, in such instances, a covered financial
institution must still comply with section 1002.107(c)(1).
2. Specific components.
i. Timing of initial collection attempt. While a financial institution
has some flexibility concerning when applicant-provided data is are
collected, under no circumstances may the initial request for applicant-provided
data occur simultaneous with or after notifying an applicant of final
action taken on a covered application. Generally, the earlier in the
application process the financial institution initially seeks to collect
applicant-provided data, the more likely the timing of collection
is reasonably designed to obtain a response.
ii. The request
for applicant-provided data is prominently displayed or presented. Pursuant to section 1002.107(c)(2)(ii), a financial institution
must ensure an applicant actually sees, hears, or is otherwise presented
with the request for applicant-provided data. If an applicant is likely
to overlook or miss a request for applicant-provided data, the financial
institution does not have reasonably designed procedures. Similarly,
a financial institution also does not have reasonably designed procedures
if it obscures, prevents, or inhibits an applicant from accessing
or reviewing a request for applicant-provided data.
iii. The collection
does not have the effect of discouraging an applicant from responding
to a request for applicant-provided data.
A. A covered
financial institution avoids discouraging a response by, for example,
communicating to the applicant that the collection of applicant-provided
data is worthy of the applicant’s attention or is as important
as information collected in connection with the financial institution’s
creditworthiness determination. In contrast, a covered financial institution
that collects applicant-provided data in a time or manner that directly
or indirectly discourages or obstructs an applicant from responding
or providing a particular response violates section 1002.107(c)(2)(iii).
For example, a financial institution may not discourage a response
to inquiries regarding the demographic data pursuant to section 1002.107(a)(18)
and (19) by communicating to the applicant that the request is unimportant,
encouraging the applicant to bypass the form altogether, or attempting
to influence or alter the applicant’s preferred response.
B. A covered financial
institution also avoids discouraging a response by requiring an applicant
to provide a response to one or more requests for applicant-provided
data in order to proceed with a covered application, including, as
applicable, a response of “I do not wish to provide this information”
or similar. (As described in comments 107(a)(18)–1 and 107(a)(19)–1,
a financial institution must permit an applicant to decline to provide
the demographic data required by section 1002.107(a)(18) and (19),
which can be satisfied by providing a response option of “I
do not wish to provide this information” or similar.) For example,
in an electronic application, a financial institution may require
the applicant to either make a substantive selection about a principal
owner’s ethnicity, race, or sex, select an option of “I
do not wish to provide this information” or similar, or indicate
there are no principal owners before allowing the applicant to proceed
to the next page of requested information.
iv. The applicant can easily provide a response. Pursuant to section
1002.107(c)(2)(iv), a financial institution must structure the request
for information in a manner that makes it easy for the applicant to
provide a response. For example, a financial institution requests
applicant-provided data in the same format as other information required
for the covered application, provides applicants multiple methods
to provide or return applicant-provided data (for example, on a written
form, through a web portal, or through other means), or provides the
applicant some other type of straightforward and seamless method to
provide a response. Conversely, a financial institution must avoid
imposing unnecessary burden on an applicant to provide the information
requested or requiring the applicant to take steps that are inconsistent
with the rest of its application process. For example, a financial
institution does not have reasonably designed procedures if it collects
application information related to its own creditworthiness determination
in electronic form, but mails a paper form to the applicant initially
seeking the data required under section 1002.107(a) that the financial
institution does not otherwise need for its creditworthiness determination
and requiring the applicant to mail it back. On the other hand, a
financial institution complies with section 1002.107(c)(2)(iv) if,
at its discretion, it requests the applicant to respond to inquiries
made pursuant to section 1002.107(a)(18) and (19) through a reasonable
method intended to keep the applicant’s responses discrete and
protected from view.
v. Multiple requests for applicant-provided
data. A financial institution is permitted, but not required,
to make more than one attempt to obtain applicant-provided data if
the applicant does not respond to an initial request. For example,
if an applicant initially does not respond when asked early in the
application process (before notifying the applicant of final action
taken on the application, pursuant to section 1002.107(c)(2)(i)) to
inquiries made pursuant to section 1002.107(a)(18) and (19), a financial
institution may request this information again, for example, during
a subsequent in-person meeting with the applicant or after notifying
the applicant of final action taken on the covered application.
107(c)(3) Procedures
to Monitor Compliance1. Procedures to identify and respond to indicia
of potential discouragement, including low response rates. Section
1002.107(c)(3) requires a covered financial institution to maintain
procedures designed to identify and respond to indicia of potential
discouragement, including low response rates for applicant-provided
data. In general, these include monitoring for low response rates
(i.e., the percentage of covered applications for which the financial
institution has obtained some type of response to requests for applicant-provided
data, including, as applicable, an applicant response of “I
do not wish to provide this information” or similar); monitoring
for significant irregularities in any particular response that may
indicate steering, improper interference, or other potential discouragement
or obstruction of applicants’ preferred responses; monitoring
response rates and responses by division, location, loan officer,
or other factors to ensure that no discouragement or improper conduct
is occurring in some parts of a financial institution, even if the
financial institution maintains adequate response rates and responses
overall; providing adequate training to loan officers and other persons
involved in collecting applicant-provided data; promptly investigating
any indicia of potential discouragement; and taking prompt remedial
action if discouragement or other improper conduct is identified.
107(c)(4) Low Response Rates1. In general. A low response rate for applicant-provided data may indicate that
the financial institution has engaged in discouragement or otherwise
failed to maintain reasonably designed procedures. Response rate generally
refers to whether the financial institution has obtained some type
of response to requests for applicant-provided data (including, as
applicable, an applicant response of “I do not wish to provide
this information” or similar). A response rate may be measured,
as appropriate, as compared to financial institutions of a similar
size, type, and/or geographic reach, or other factors, as appropriate.
Similarly, significant irregularities in a particular response (for
example, very high rates of an applicant response of “I do not
wish to provide this information” or similar) may also indicate
that a financial institution does not have reasonably designed procedures,
for example, because of steering, improper interference, or other
potential discouragement or obstruction of applicants’ preferred
responses. Response rates may be relevant across all applicant-provided
data, though are particularly relevant for the collection of the demographic
data pursuant to section 1002.107(a)(18) and (19) given the heightened
sensitivity of these inquiries and the importance of those data to
the purposes of subpart B.
107(d)
Previously Collected Data1. In general. A financial institution may,
for the purpose of reporting such data pursuant to section 1002.109,
reuse certain previously collected data if the requirements of section
1002.107(d) are met. In that circumstance, a financial institution
need not seek to collect the data anew in connection with a subsequent
covered application to satisfy the requirements of this subpart. For
example, if an applicant applies for and is granted a term loan, and
then subsequently applies for a credit card in the same calendar year,
the financial institution need not request again the data specified
in section 1002.107(d). Similarly, if an applicant applies for more
than one covered credit transaction at one time, a financial institution
need only ask once for the data specified in section 1002.107(d).
2. Data that can be reused. Subject to the requirements of section 1002.107(d), a financial
institution may reuse the following data: section 1002.107(a)(13)
(address or location for purposes of determining census tract), section
1002.107(a)(14) (gross annual revenue) (subject to comment 107(d)–7),
section 1002.107(a)(15) (NAICS code), section 1002.107(a)(16) (number
of workers), section 1002.107(a)(17) (time in business) (subject to
comment 107(d)–8), section 1002.107(a)(18) (minority-owned business
status, women-owned business status, and LGBTQI+-owned business status)
(subject to comment 107(d)–9), section 1002.107(a)(19) (ethnicity,
race, and sex of applicant’s principal owners) (subject to comment
107(d)–9), and section 1002.107(a)(20) (number of principal
owners). A financial institution is not, however, permitted to reuse
other data, such as section 1002.107(a)(6) (credit purpose).
3. Previously reported data
without a substantive response. Data have not been “previously
collected” within the meaning of section 1002.107(d) if the
applicant did not provide a substantive response to the financial
institution’s request for that data and the financial institution
was not otherwise able to obtain the requested data (for example,
from the applicant’s credit report, or tax returns).
4. Updated data. If, after
the application process has closed on a prior covered application,
a financial institution obtains updated information relevant to the
data required to be collected and reported pursuant to section 1002.107(a)(13)
through (20), and the applicant subsequently submits a new covered
application, the financial institution must use the updated information
in connection with the new covered application (if the requirements
of section 1002.107(d) are otherwise met) or seek to collect the data
again. For example, if a business notifies a financial institution
of a change of address of its sole business location, and subsequently
submits a covered application within the time period specified in
section 1002.107(d)(1) for reusing previously collected data, the
financial institution must report census tract based on the updated
information. In that circumstance, the financial institution may still
reuse other previously collected data to satisfy section 1002.107(a)(14)
through (20) if the requirements of section 1002.107(d) are met.
5. Collection within the
preceding 36 months. Pursuant to section 1002.107(d)(1), data
can be reused to satisfy section 1002.107(a)(13) and (15) through
(20) if they are collected within the preceding 36 months. A financial
institution may measure the 36-month period from the date of final
action taken (section 1002.107(a)(9)) on a prior application to the
application date (section 1002.107(a)(2)) on a subsequent application.
For example, if a financial institution takes final action on an application
on February 1, 2025, it may reuse certain previously collected data
pursuant to section 1002.107(d)(1) for subsequent covered applications
dated or received by the financial institution through January 31,
2028.
6. Reason to believe
data are inaccurate. Whether a financial institution has reason
to believe data are inaccurate pursuant to section 1002.107(d)(2)
depends on the particular facts and circumstances. For example, a
financial institution may have reason to believe data on the applicant’s
minority-owned business status, women-owned business status, and LGBTQI+-owned
business status may be inaccurate if it knows that the applicant has
had a change in ownership or a change in an owner’s percentage
of ownership.
7. Collection
of gross annual revenue in the same calendar year. Pursuant to
section 1002.107(d)(1), gross annual revenue information can be reused
to satisfy section 1002.107(a)(14) provided it is collected in the
same calendar year as the current covered application, as measured
from the application date. For example, if an application is received
and gross annual revenue is collected in connection with a covered
application in one calendar year, but then final action was taken
on the application in the following calendar year, the data may only
be reused for the calendar year in which it was collected and not
the calendar year in which final action was taken on the application.
However, if an application is received and gross annual revenue is
collected in connection with a covered application in one calendar
year, a financial institution may reuse that data pursuant to section
1002.107(d) in a subsequent application initiated in the same calendar
year, even if final action was taken on the subsequent application
in the following calendar year.
8. Time in business. A financial institution
that decides to reuse previously collected data to satisfy section
1002.107(a)(17) (time in business) must update the data to reflect
the passage of time since the data were collected. If a financial
institution only knows that the applicant had been in business less
than two years at the time the data was initially collected, as described
in comment 107(a)(17)–1.ii or iii, it updates the data based
on the assumption that the applicant had been in business for 12 months
at the time of the prior collection. For example:
i. If a financial institution previously
collected data on a prior covered application that the applicant has
been in business for four years, and then seeks to reuse that data
for a subsequent covered application submitted one year later, it
must update the data to reflect that the applicant has been in business
for five years.
ii.
If a financial institution previously collected data on a prior covered
application that the applicant had been in business less than two
years (and was not aware of the business’s actual length of
time in business at the time), and then seeks to reuse that data for
a subsequent covered application submitted 18 months later, the financial
institution reports time in business on the subsequent covered application
as over two years in business.
9. Minority-owned business status, women-owned
business status, LGBTQI+-owned business status, and principal owners’
ethnicity, race, and sex. A financial institution may not reuse
data to satisfy section 1002.107(a)(18) and (19) unless the data were
collected in connection with a prior covered application pursuant
to this subpart B. If the financial institution previously asked the
applicant to provide its minority-owned business status, women-owned
business status, and LGBTQI+-owned business status, and principal
owners’ ethnicity, race, and sex for purposes of section 1002.107(a)(18)
and (19), and the applicant declined to provide the information (such
as by selecting “I do not wish to provide this information”
or similar on a data collection form or by telling the financial institution
that it did not wish to provide the information), the financial institution
may use that response when reporting data for a subsequent application
pursuant to section 1002.107(d). However, if the applicant failed
to respond (such as by leaving the response to the question blank
or by failing to return a data collection form), the financial institution
must inquire about the applicant’s minority-owned business status,
women-owned business status, LGBTQI+-owned business status, and principal
owners’ ethnicity, race, or sex, as applicable, in connection
with a subsequent application because the data were not previously
obtained. See also comment 107(a)(19)–11 concerning previously
collected ethnicity, race, and sex information.