IntroductionThe
Interagency Guidelines Establishing Standards
for Safety and Soundness (guidelines)
1 underscore the critical importance of credit
risk review and set safety and soundness standards for insured depository
institutions to establish a system for independent, ongoing
credit
risk review, and for appropriate communication to their management
and boards of directors.
2 This guidance, which aligns with
the guidelines, is appropriate for all institutions
3 and describes a broad set of practices that can
be used either within a dedicated unit or across multiple units throughout
an institution to form a credit risk review system that is consistent
with safe and sound lending practices. This guidance outlines principles
that an institution should consider in developing and maintaining
an effective credit risk review system.
Overview of Credit Risk Review SystemsThe nature of credit risk review systems
4 varies based on an institution’s size, complexity, loan types,
risk profile, and risk-management practices. For example, in smaller
or less complex institutions, a credit risk review system may include
qualified members of the staff, including loan officers, other officers,
or directors, who are independent of the credits being assessed. In
larger or more complex institutions, a credit risk review system may
include components of a dedicated credit risk review function that
are independent of the institution’s lending function.
5 A credit risk review system may also include
various responsibilities assigned to credit underwriting, loan administration,
a problem loan workout group, or other organizational units of an
institution. Among other responsibilities, these groups may administer
the internal problem loan reporting process, maintain the integrity
of the credit risk rating process, confirm that timely and appropriate
changes are made to risk ratings, and support the quality of information
used to estimate the allowance for credit losses (ACL) or the allowance
for loan and lease losses (ALLL), as applicable. Additionally, some
or all of the credit risk review function may be performed by a qualified
third party.
Regardless of the structure, an effective credit risk
review system accomplishes the following objectives:
- Promptly identifies loans with actual and potential
credit weaknesses so that timely action can be taken to strengthen
credit quality and minimize losses.
- Appropriately validates and, if necessary, adjusts
risk ratings, especially for those loans with potential or well-defined
credit weaknesses that may jeopardize repayment.
- Identifies relevant trends that affect the quality
of the loan portfolio and highlights segments of those portfolios
that are potential problem areas.
- Assesses the adequacy of and adherence to internal
credit policies and loan administration procedures and monitors compliance
with applicable laws and regulations.
- Evaluates the activities of lending personnel and
management, including compliance with lending policies and the quality
of their loan approval, monitoring, and risk assessment.
- Provides management and the board of directors with
an objective, independent, and timely assessment of the overall quality
of the loan portfolio.
- Provides management with accurate and timely credit
quality information for financial and regulatory reporting purposes,
including the determination of an appropriate ACL or ALLL, as applicable.
Credit Risk Rating (or Grading)
FrameworkThe foundation for any effective
credit risk review system is accurate and timely risk ratings to assess
credit quality and identify or confirm problem loans. An effective
credit risk rating framework includes the monitoring of individual
loans and retail credit portfolios, or segments thereof, with similar
risk characteristics. An effective framework also provides important
information on the collectibility of each portfolio for use in the
determination of an appropriate ACL or ALLL, as applicable. Further,
an effective framework generally places primary reliance on the lending
staff to assign accurate and timely risk ratings and identify emerging
loan problems. However, given the importance of the credit risk rating
framework, the lending personnel’s assignment of risk ratings is typically
subject to review by qualified and independent: (i) peers, managers,
or loan committee(s); (ii) part-time or full-time employee(s); (iii)
internal departments staffed with credit review specialists; or (iv)
external credit review consultants. A risk rating review that is independent
of the lending function and approval process can provide a more objective
assessment of credit quality.
6
An effective credit risk rating framework includes the
following attributes:
- A formal credit risk rating system in which the ratings
reflect the risk of default and credit losses, and for which a written
description of the credit risk framework is maintained, including
a discussion of the factors used to assign appropriate risk ratings
to individual loans and retail credit portfolios, or segments thereof,
with similar risk characteristics.7
- Identification or grouping of loans that warrant the
special attention of management or other designated “watch lists”
of loans that management is more closely monitoring.8
- Clear explanation of why particular loans warrant
the special attention of management or have received an adverse risk
rating.
- Evaluation of the effectiveness of approved workout
plans.
- A method for communicating direct, periodic, and timely
information to the institution’s senior management and the board of
directors or appropriate board committee on the status of loans identified
as warranting special attention or adverse classification, and the
actions taken by management to strengthen the credit quality of those
loans.
- Evaluation of the institution’s historical loss experience
for each of the groups of loans with similar risk characteristics
into which it has segmented its loan portfolio.9
Elements of an Effective Credit
Risk Review SystemAn effective
credit risk review system starts with a written credit risk review
policy
10 that is reviewed and
typically approved at least annually by the institution’s board of
directors or appropriate board committee to evidence its support of,
and commitment to, maintaining an effective system. Effective policies
include a description of the overall risk rating framework and establish
responsibilities for loan review based on the portfolio being assessed.
An effective credit risk review policy addresses the following elements,
described in more detail below: the qualifications and independence
of credit risk review personnel; the frequency, scope, and depth of
reviews; the review of findings and follow-up; and communication and
distribution of results.
Qualifications
of Credit Risk Review PersonnelAn effective credit risk review function is staffed with
personnel who are qualified based on their level of education, experience,
and extent of formal credit training. Qualified personnel are knowledgeable
in both sound lending practices and the institution’s lending guidelines
for the types of loans offered by the institution. The level of experience
and expertise for all personnel involved in the credit risk review
process is expected to be commensurate with the nature of the risk
and complexity of the portfolios. In addition, qualified credit risk
review personnel possess knowledge of relevant laws, regulations,
and supervisory guidance.
Independence of Credit Risk Review PersonnelAn effective credit risk review system incorporates both
the initial identification of emerging problem loans by loan officers
and other line staff, and an assessment of loans by personnel independent
of the credit approval process. Placing primary responsibility on
loan officers, risk officers, and line staff is important for continuous
portfolio analysis and prompt identification and reporting of problem
loans. Because of frequent contact with borrowers, loan officers and
line staff can usually identify potential problems before they become
apparent to others. However, institutions should be careful to avoid
over-reliance on loan officers and line staff for identification of
problem loans. An independent assessment of risk is achieved when
personnel who perform the loan review do not have control over the
loan and are not part of or influenced by individuals associated with
the loan approval process.
While a larger institution may establish a separate department
staffed with credit review specialists, cost and volume considerations
may not justify such a system in a smaller institution. For example,
in the review process, smaller institutions may use an independent
committee of outside directors or qualified members of the staff,
including loan officers, other officers, or directors, who are not
involved with originating or approving the specific credits being
assessed and whose compensation is not influenced by the assigned
risk ratings. Whether or not the institution has a dedicated credit
risk review department, it is prudent for the credit risk review function
to report directly to the institution’s board of directors or a committee
thereof, consistent with safety and soundness standards. Senior management
may be responsible for appropriate administrative functions provided
such an arrangement does not compromise the independence of the credit
risk review function.
The institution’s board of directors, or a committee thereof,
may outsource the credit risk review function to an independent third
party.
11 However, the responsibility for maintaining a sound credit risk
review system remains with the institution’s board of directors. In
any case, institution personnel who are independent from the lending
function typically assess risks, develop the credit risk review plan,
and verify appropriate follow-up of findings. Outsourcing of the credit
risk review function to the institution’s external auditor may raise
additional independence considerations.
12 Frequency of ReviewsAn effective credit risk review system provides for review
and evaluation of an institution’s significant loans, loan products,
or groups of loans typically annually, on renewal, or more frequently
when internal or external factors indicate a potential for deteriorating
credit quality or the existence of one or more other risk factors.
The credit risk review function can also provide useful continual
feedback on the effectiveness of the lending process in order to identify
any emerging problems. Ongoing or periodic review of an institution’s
loan portfolio is particularly important to the estimation of ACLs
or the ALLL because loss expectations may change as the credit quality
of a 1oan changes. Use of key risk indicators or performance metrics
by credit risk review management can support adjustments to the frequency
and scope of reviews.
Scope
of ReviewsComprehensive and effective
reviews cover all segments of the loan portfolio that pose significant
credit risk or concentrations, and other loans that meet certain institution-specific
criteria. A properly designed scope considers the current market conditions
or other external factors that may affect a borrower’s current or
future ability to repay the loan. Establishment of an appropriate
review scope also helps ensure that the sample of loans selected for
review, or portfolio segments selected for review, is representative
of the portfolio as a whole and provides reasonable assurance that
any credit quality deterioration or unfavorable trends are identified.
An effective credit risk review function also considers industry standards
for credit risk review coverage consistent with the institution’s
size, complexity, loan types, risk profile, and risk-management practices
and helps to verify whether the review scope is appropriate. The institution’s
board of directors or appropriate board committee typically approves
the scope of the credit risk review on an annual basis or whenever
significant interim changes are made in order to adequately assess
the quality of the current portfolio. An effective scope of credit
risk review is risk-based and typically includes:
- loans over a predetermined size;
- a sufficient sample of smaller loans, new loans, and
new loan products;
- loans with higher risk indicators, such as low credit
scores, high credit lines, or those credits approved as exceptions
to policy;
- segments of loan portfolios, including retail, with
similar risk characteristics such as those related to borrower risk
(e.g., credit history), transaction risk (e.g., product and/or collateral
type), or other risk factors as appropriate;
- segments of the loan portfolio experiencing rapid
growth;
- exposures from non-lending activities that also pose
credit risk;
- past due, nonaccrual, renewed, and restructured loans;
- loans previously adversely classified and loans designated
as warranting the special attention of the institution’s management;13
- loans to insiders or related parties;
- loans to affiliates; and
- loans constituting concentrations of credit risk
and other loans affected by common repayment factors.
Depth of Transaction
or Portfolio ReviewsLoans and portfolio
segments selected for review are typically evaluated for:
- credit quality, soundness of underwriting and risk
identification, borrower performance, and adequacy of the sources
of repayment;
o
when
applicable, this evaluation includes the appropriateness of automated
underwriting and credit scoring, including prudent use of overrides,
as well as the effectiveness of account management strategies, collections,
and portfolio management activities in managing credit risk;
- reasonableness of assumptions;
- creditworthiness of guarantors or sponsors;
- sufficiency of credit and collateral documentation;
- proper lien perfection;
- proper approvals consistent with internal policies;
- adherence to loan agreement covenants;
- adequacy of, and compliance with, internal policies
and procedures (such as those related to nonaccrual and classification
or risk rating policies), laws, and regulations;
- the appropriateness of credit loss estimation for
those credits with significant weaknesses including the reasonableness
of assumptions used, and the timeliness of charge-offs; and
- the accuracy of risk ratings and the appropriateness
and timeliness of the identification of problem loans by loan officers.
Review of Findings and Follow-UpAn important activity of an effective
credit risk review system is the discussion of the review findings,
including all noted deficiencies, identified weaknesses, and any existing
or planned corrective actions (including time frames for correction)
with appropriate loan officers, department managers, and senior management.
An effective system includes processes for all noted deficiencies
and weaknesses that remain unresolved beyond the scheduled time frames
for correction to be promptly reported to senior management and the
board of directors or appropriate board committee.
It is important to resolve risk rating differences
between loan officers and loan review personnel according to a pre-arranged
process. That process may include formal appeals procedures and arbitration
by an independent party or may require default to the assigned classification
or risk rating that indicates lower credit quality. If credit risk
review personnel conclude that a loan or loan portfolio is of a lower
credit quality than is perceived by the portfolio management staff,
the lower classification or risk rating typically prevails unless
internal parties identify additional information sufficient to obtain
the concurrence of the independent reviewer or arbiter on the higher
credit quality classification or risk rating.
Communication and Distribution of ResultsPersonnel involved in the credit risk
review process typically prepare a list of all loans (and portfolio
segments) reviewed, the date of review, and a summary analysis that
substantiates the risk ratings assigned to the loans reviewed. Effective
communication also typically involves providing results of the credit
risk reviews to the board of directors or appropriate board committee
quarterly.
14 Comprehensive reporting
includes comparative trends that identify significant changes in the
overall quality of the loan portfolio, the adequacy of, and adherence
to, internal policies and procedures, the quality of underwriting
and risk identification, compliance with laws and regulations, and
management’s response to substantive criticisms or recommendations.
Such comprehensive reporting provides the board of directors or appropriate
board committee with insight into the portfolio and the responsiveness
of management and facilitates timely corrective action of deficiencies.
Interagency guidance of
May 11, 2020 (SR-20-13).